
IT Technical Support
3 weeks ago
Responsibilities
- Technical Support: Provide first-line support for IT incidents and requests via phone, email, and in-person, troubleshooting hardware and software issues.
- Issue Resolution: Diagnose and resolve technical hardware and software issues, escalating to senior IT staff when necessary.
- User Assistance: Assist users with system access, software installation, and configuration of hardware and software applications.
- Documentation: Maintain accurate records of support requests, issues, and resolutions in the ticketing system; document troubleshooting steps for future reference.
- Maintenance: Assist in the setup, configuration, and maintenance of computers, printers, and other peripheral devices.
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IT Technical Support
3 weeks ago
Cebu City, Philippines Online business It Full timeResponsibilities We are seeking a skilled IT Support Specialist to provide technical assistance and support for our organization. The role involves troubleshooting hardware and software issues, maintaining systems, and ensuring seamless IT operations. Proven experience in IT support or a related role. Knowledge of hardware, software, and network...
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Technical Support
1 week ago
Cebu City, Central Visayas, Philippines CodeLikeUs Technologies, Inc. Full time ₱250,000 - ₱450,000 per yearRole DescriptionThis is a full-time on-site role for a Technical Support Specialist at CodeLikeUs Technologies, Inc. located in Cebu. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, resolving technical issues, and troubleshooting hardware problems. They will also collaborate with...
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L2 Technical Support Engineer
2 weeks ago
Makati City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per yearJob Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...
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Technical Support Professional-AMS
2 weeks ago
Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per yearTechnical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...
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Technical Support Tier I
2 weeks ago
Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱150,000 - ₱250,000 per yearAs a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...
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Technical Support
1 week ago
Cebu City, Central Visayas, Philippines Primary Group of Builders Full time ₱600,000 - ₱1,200,000 per yearQualifications:Licensed Civil EngineerWith at least 2 years of experience as Project EngineerKnowledge in technical support within the construction role is an advantageCan start ASAP.Job Description:Provide technical guidance to resolve on-site issues related to materials, equipment, or processes.Monitor and troubleshoot construction technology tools and...
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L2 Microsoft Support Engineer
2 weeks ago
Cebu City, Central Visayas, Philippines Agileit IT consultancy Full time ₱1,200,000 - ₱2,400,000 per yearPosition OverviewWe are looking for a skilled and experienced L2 Microsoft Support Engineer to join our IT operations team. This role involves handling escalated technical issues, providing in-depth support for Microsoft technologies, and collaborating with Level 1 engineers to resolve complex problems. The L2 Support Engineer will play a key role in...
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IT Technical Support
3 weeks ago
Cebu City, Philippines Nityo Infotech Inc. Full timeHybrid - Cebu 1-3 Yrs Exp Bachelor Full-time Share Job Description Insurance Health & Wellness Health Insurance Professional Development Paid Holidays Provide technical support to end-users via phone, email, and in-person. Troubleshoot hardware and software issues, ensuring prompt resolution. Maintain and update IT documentation and user manuals. Assist in...
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Technical Support Representative I
6 days ago
Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per yearFunctional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...
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Technical Support
4 days ago
Cebu City, Central Visayas, Philippines Asurion Full time ₱250,000 - ₱500,000 per yearThe purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Why Asurion? Next Level Pay: Earn...