Technical Support

21 hours ago

Cebu City, Central Visayas, Philippines CodeLikeUs Technologies, Inc. Full time $104,000 - $130,878 per year

Role Description

This is a full-time on-site role for a Technical Support Specialist at CodeLikeUs Technologies, Inc. located in Cebu. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, resolving technical issues, and troubleshooting hardware problems. They will also collaborate with cross-functional teams to identify and escalate complex issues, document technical solutions, and provide excellent customer service.

Qualifications

  • Proven experience as a Technical Support Specialist or similar role
  • Strong knowledge of computer systems, and hardware
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and customer service skills
  • Ability to work independently and prioritize tasks
  • Degree in Computer Science, Information Technology, or related field is preferred
  • Willing to work on weekends and holidays, when necessary
  • Open to work-related travel
  • Preferably male (due to the nature of the tasks; this is not intended to discriminate but to match current operational requirements)

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