Technical Support

Role OverviewThe Technical Support & Operations Staff is a core member of the company responsible for delivering electrical services to clients while supporting day-to-day operational needs. This role combines technical expertise in electrical works with additional responsibilities in maintenance, warehouse/stockroom management, logistics, and general...

Qualifications:Licensed Civil EngineerWith at least 2 years of experience as Project EngineerKnowledge in technical support within the construction role is an advantageCan start ASAP.Job Description:Provide technical guidance to resolve on-site issues related to materials, equipment, or processes.Monitor and troubleshoot construction technology tools and...

Minimum of 3 years' technical support experience.Strong knowledge of cloud-based services with excellent knowledge of Linux, Windows Servers OS, Active Directory, and Networking.Exposure with Virtual Machine and MS Azure.Background with Containerization (Docker and/or Kubernetes).Knowledge with Identity and Accident Management (IAM).Basic understanding of IT...

Job Responsibilities:Team Management: Oversee and manage a diverse team of over 30 technical support professionals, ensuring effective collaboration between remote and onsite staff.Task Management: Monitor and manage day-to-day operations of the technical support team, ensuring timely resolution of issues and high-quality service delivery.Technical...

Job Roles and Responsibilities:The IT Desktop Support Engineer is responsible for providing technical support and assistance to end-users for hardware, software, and network-related issues. This role is crucial in ensuring the efficient operation of computer systems, resolving technical problems, and maintaining overall system performance across the...

Technical Support RepresentativeAbout UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our...

Position Purpose StatementThe key purpose of this role is to provide exceptional support to MyPass Global's Customer base and their workforce and to resolve their technical queries, concerns and issues by providing clear, accurate and relevant information, in accordance with our service level agreements. This role will also be the front-line interface...

Technical Service Representative (Email and Chat)About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

Role OverviewAs a Technical Support Representative, you will be the first point of contact for customers experiencing broadband and connectivity issues. You will provide expert troubleshooting and support via phone & email, ensuring all technical concerns are resolved efficiently while delivering an outstanding customer experience.Key...

As a Technical Support Representative, you will be the first point of contact for customersexperiencing broadband and connectivity issues. You will provide expert troubleshootingand support via phone & email, ensuring all technical concerns are resolved efficientlywhile delivering an outstanding customer experience.Key Responsibilities:Previous experience in...