Customer Service Specialist
2 days ago
Customer Service Specialist (Based in Malaysia) TDCX is a global business process outsourcing (BPO) leader, but this role is based in Malaysia. Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Build strong relationships with customers by providing best-in-class customer experience identifying opportunities to improve their performance Partner with different departments to assist better for customers Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met Support customer communication and education including a best-in-class experience and ad hoc education needs Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field. Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. Strong time management skills and motivation to exceed expectations Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX? TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. TDCX is an Equal Opportunity Employer. #J-18808-Ljbffr
-
Junior Customer Service Specialist
1 week ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Service Specialist Posted today Job Description Customer Service Specialist Work Setup: Full Onsite Schedule: Night Shift (Start time 9:00 PM–11:00 PM; End time 6:00 AM–8:00 AM) About the Role: We are looking for a dedicated Customer Service Specialist to support US customers by providing timely, professional, and solutions-focused assistance....
-
Customer Service Specialist
3 weeks ago
, Metro Manila, Philippines Danfoss Full timeOverview Customer Service Specialist role at Danfoss. You’ll be the key link between our customers and internal teams, ensuring smooth order processing, proactive communication, and high satisfaction. What You’ll Be Doing Manage customer orders from entry to delivery, ensuring accuracy and timely follow-up. Serve as the primary contact for inquiries...
-
Quality Assurance Specialist
1 week ago
, Metro Manila, Philippines Buscojobs Full timeJob postings consolidated from multiple listings. This description preserves original job information while using proper HTML structure. Quality Assurance Specialist With Customer Service Location: Mandaluyong, National Capital Region Salary: ₱ - ₱ Company: IBEX Global Solutions (Philippines) Inc. Posted: today Job Description Job Summary As an...
-
Customer Service Specialist
7 days ago
Philippines On Spot Global Corporation Full time ₱220,000 - ₱300,000 per yearPosition OverviewAs a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services on behalf of our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with...
-
Billing Specialist | WFH
6 hours ago
, Metro Manila, Philippines DME Service Solutions Full timeOverview We are DME, a healthcare BPO leader delivering customized, HIPAA-compliant workforce solutions that enhance productivity and customer experiences. Driven by our core values, we help companies across industries understand customer needs and develop innovative solutions. Our mission is to enhance our clients’ brand value through positive customer...
-
Customer Service Sales Representative
1 week ago
, Metro Manila, Philippines Buscojobs Full timeOverview The Customer Service Sales Representative – reports to the Customer Service Supervisor. The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. We're seeking an individual who not only communicates effectively with customers but also leverages sales techniques,...
-
Customer Service Lending Specialist
1 week ago
, , Philippines Finance and Mortgage Solutions Full timeOverview Finance and Mortgage Solutions has been in the Financial Sector for over a decade, leveraging strategic relationships to provide the best opportunities for stakeholders. Our dynamic team has extensive experience in financial services, offering a broad range of customized products and advice to enhance clients' financial freedom. We emphasize...
-
Mass Hiring Customer Service Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Service Associate – Makati Makati, National Capital Region CEMEX Posted today Job Description What is the job? Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process. Ensure that complaints are completely...
-
Customer Service And Sales Specialist
1 week ago
, Metro Manila, Philippines Buscojobs Full timeClient Relations Officer Position: Client Relations Officer Location: Shaw Blvd, Mandaluyong City Job Description: We are looking for a personable and proactive Client Relations Officer to join our growing team. This role is responsible for building and maintaining positive relationships with clients, ensuring their satisfaction, and addressing their...
-
Service Specialist
6 hours ago
, Metro Manila, Philippines Ecolab Full timeOverview Join to apply for the Service Specialist role at Ecolab . Ecolab is seeking a Pest Service Specialist to join its Pest Elimination team. In this position, you will provide timely and cost-effective pest detection, elimination and prevention solutions to an established route of commercial customers. You’ll provide brand protection to your...
