Mass Hiring Customer Service Specialist

Customer Service Associate – Makati

Makati, National Capital Region CEMEX

Posted today

Job Description

What is the job?
Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process. Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns. Define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement). Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact customer relationships. Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations. Inform and regularly update clients on the company’s customer contact tools to facilitate their order fulfillment process.

Do you have the following qualifications?
- Bachelors Degree
- Willing to work in Makati
- 0-5 years experience in customer service, order processing or back office, and customer service
- Above average communication skills written and verbal in both English and Filipino
- FRESH graduates are welcome to apply

Customer Service Representative – Alabang

Posted today

Responsibilities vary by account but typically include handling customer issues related to billing, collections, inquiries, product support or inbound sales. Open to fresh graduates and undergraduates with related experience; BPO experience is an advantage. Must have good English communication skills. Willing to work in Alabang on shifting schedules.

Qualifications:
- 0-5 years of relevant experience (depending on role) or fresh graduates
- Good English communication skills
- Willing to work onsite in Alabang

Customer Service Representative – Taguig / BGC

Taguig, National Capital Region GDV Business Services Co. / BGC

Posted today

Job Description

URGENT #HIRING for Customer Service Representative and Technical Support Representative
Job Summary: Provide expert advice and information to potential customers regarding products and services; contribute to profitability and sales through excellent customer service and consultative selling. Onsite work at Taguig/BGC with comprehensive benefits.

Benefits:
- HMO up to 400,000 PHP; medical insurance effective Day 1 (up to 2M incl. dependents)
- Medicine reimbursement up to 10,000 PHP (up to 40,000 PHP incl. dependents)
- Equipment provided (for WFH if applicable)

Qualifications:
- College graduate (any computer-related field) with 12+ months BPO experience for TSR; college undergrad/associate grad with 24+ months BPO experience for other roles
- Willing to work onsite
- Salary up to 31K PHP; location: Taguig/BGC

Application notes:
Walk-in applications at 3F Forum Robinsons Mall or Pioneer St. corner EDSA, Mandaluyong City. Mon-Fri, 10:00 AM – 4:00 PM. Bring resume and valid ID.

Customer Service Representative – Pasig / Quezon City (Mass Hiring)

Posted today

Job Description
Customer service representatives help customers with complaints and questions, provide information about products and services, take orders, and process returns. They may assist in sales through product understanding and reservations.

Expectations & Perks:
Explicit and implicit expectations across interpersonal and digital domains; perks include medical HMO up to 400K (Day 1), up to 3 dependents; 10,000 PHP medicine reimbursement; incentives; promotion opportunities.

Qualifications:
- College graduate with 7 months BPO experience or college undergraduate with at least 1 year BPO experience; excellent communication skills; amenable to onsite work

Salary: 22,000 – 35,000 PHP per month; benefits include company events, flexible schedule, health and life insurance, paid training, promotions, etc.

Education & Experience:
- Education: Bachelor’s (preferred)
- Experience: 1 year in Customer Service (preferred)
- Language: English (preferred)

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