Workforce Management Specialist

We are hiring a Workforce Management Specialist for a role in the Retail Banking Operations team of a multinational banking client. This role will be responsible for driving the end-to-end Workforce Management process, ensuring optimal resource planning, performance tracking, and operational efficiency across global contact center operations. The ideal...

Role: Sustain common workforce management tasks such as reporting, identifying trends, preparing presentations, training on WFM tools and capabilities, and capacity planning. Forecast volume and utilize forecasted data to create optimized employee schedules and seat allocations. Manage FTE and volume, including handling peaks and increasing capacity through...

About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur client is a design-driven platform helping entrepreneurs build...

REQ 29/09/2025ConsultancyMakati City, FilipijnenING HubsPlans the appropriate capacity for the contact center and contributes to defining the workforce scheduling. Applies knowledge of products, services and full familiarity with the client services systems to support management team decision-making with a range data analysis.Role:Sustain common workforce...

Banyan Medical Solutions, Inc.is headquartered in Omaha, Nebraska, with offices in Tampa, FL and Manila, Philippines. Banyan is a pioneer and thought leader in the virtual care industry. Our talented team and innovative care model improve outcomes for patients and work experiences for the hospital staff who care for them. We work as a valued partner to...

Role OverviewThe Workforce Planning Specialist is responsible for strategically managing and optimizing workforce resources to ensure smooth operations, maximize employee productivity, and maintain cost efficiency. This role requires close collaboration with department managers, operations teams, and other stakeholders to forecast staffing needs, implement...

Ayala Land Group is looking for a Workforce Planning ManagerOverview: Workforce Planning Manager will support the forecasting of workforce requirements, conduct analysis of staffing trends, and contribute to the development of strategic staffing plans to ensure optimal alignment of talent with organizational needs. Collaborating closely with HR, operations,...

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the...

About the role As a SALES DEMO at MKS WORKFORCE MANAGEMENT SERVICES INC', you will play a crucial role in showcasing the company's innovative workforce management solutions to prospective clients. This full-time position is located in Makati City Metro Manila, offering you the opportunity to contribute to the company's growth and success in the sales...

About the role Join our dynamic retail team as a Cashier at MKS Workforce Management Services Inc.' in Makati City Metro Manila. In this full-time role, you will be responsible for providing excellent customer service, handling cash and card transactions, and ensuring the smooth operation of the checkout process.What you'll be doingGreet and assist...