Specialist - Fraud, Collections, Retail & Card Services – Taguig
6 days ago
Specialist - Fraud, Collections, Retail & Card Services – Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services – Taguig role at JPMorganChase Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Customer Service Specialist within the Customer Support Team, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries.Job Responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required Qualifications, Capabilities, And Skills Computer experience required, utilizing multiple computer applications in a Windows-based environment Completed at least 2 years in college or, Completed the K-12 Curriculum or, High school graduate with 1 year customer-interfacing work experience or, Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience Preferred Qualifications, Capabilities, And Skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. #J-18808-Ljbffr
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Manila, Philippines JPMorganChase Full timeSpecialist - Fraud, Collections, Retail & Card Services - Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services - Taguig role at JPMorganChase Specialist - Fraud, Collections, Retail & Card Services - Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services - Taguig role at JPMorganChase Get...
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Manila, Philippines JPMorgan Chase & Co. Full timeSpecialist - Fraud, Collections, Retail & Card Services – Taguig Job Information Job Identification Job Category Account Service Business Unit Consumer & Community Banking Posting Date 02/20/2025, 06:40 AM Locations Metro Manila, National Capital Region, Philippines Job Schedule Full time Job Description At Chase, you will focus on business results by...
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(Career Shifter) Specialist
4 weeks ago
Manila, Philippines JPMorgan Chase & Co. Full time(Career Shifter) Specialist - Fraud, Collections, Retail & Card Services – Taguig Job Information Job Identification Job Category Account Service Business Unit Consumer & Community Banking Posting Date 04/19/2025, 05:09 AM Locations Metro Manila, National Capital Region, Philippines Job Schedule Full time Job Description At JPMorganChase, you will focus...
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Manila, National Capital Region, Philippines JPMorganChase Full time ₱250,000 - ₱500,000 per yearJob DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retails & Card Services team, you will be...
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(Career Shifter) Specialist
6 days ago
Manila, Philippines JPMorganChase Full timeJob Description At JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...
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(Fresh Graduates) Specialist
4 weeks ago
Manila, Philippines JPMorgan Chase & Co. Full timeAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. As a Call Center Customer Service Specialist within the Fraud Collections Retails & Card Services team, you will be responsible for...
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Collections Associate
4 weeks ago
Manila, Philippines Maya Full timeOverview The Collections Associate performs collection activities for pre-delinquent and past due accounts. The position is also responsible for the achievement of set targets and productivity standards collectively with other team members and compliance with policies and procedures. What You Will Be Doing Handles collection call outs Maintain update...
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Customer Care Collections Associate
3 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeOverview 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day will likely involve fielding between...
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CSR - Fraud / Collections - Taguig
23 hours ago
Bonifacio Global, Metro Manila, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per yearBASIC QUALIFICATIONS:· High School Diploma or its equivalent· With or without call center/BPO experience· Good command of English communication skills.Collection CSR Responsibilities· Contact customers regarding overdue accounts via phone, email, or chat· Negotiate payment arrangements and assist in setting up payment plans· Record and update account...
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Retail Analytics Specialist
4 weeks ago
Manila, Philippines Shopee Full timeShopee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Retail Analytics Specialist role at Shopee Shopee Manila, National Capital Region, Philippines Join to apply for the Retail Analytics Specialist role at Shopee Able to critically analyze and evaluate different campaign mechanics and work with...
