Specialist - Fraud, Collections, Retail & Card Services – Taguig
2 weeks ago
Specialist - Fraud, Collections, Retail & Card Services – Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services – Taguig role at JPMorganChase Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Customer Service Specialist within the Customer Support Team, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries.Job Responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required Qualifications, Capabilities, And Skills Computer experience required, utilizing multiple computer applications in a Windows-based environment Completed at least 2 years in college or, Completed the K-12 Curriculum or, High school graduate with 1 year customer-interfacing work experience or, Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience Preferred Qualifications, Capabilities, And Skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. #J-18808-Ljbffr
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Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...
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Manila, National Capital Region, Philippines JPMorganChase Full time ₱250,000 - ₱500,000 per yearJob DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retails & Card Services team, you will be...
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(Career Shifter) Specialist
2 weeks ago
Manila, Philippines JPMorganChase Full timeJob Description At JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...
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Customer Card Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeCustomer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to...
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Account Specialist I
3 weeks ago
, Metro Manila, Philippines JPMorganChase Full timeAccount Specialist I - Retail and Card Services - Taguig At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers....
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Customer Card Customer Service Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱200,000 - ₱250,000 per yearCustomer Service Specialist (LuvIt Customer Card)Industry: Lending / Banking / Financial ServicesLocation: Ortigas Pasig Employment Type: Full-time Onsite / Mon to FridayJob Summary:We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card. The role focuses on providing high-quality assistance to...
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Fraud Analyst
3 weeks ago
, Metro Manila, Philippines GCash Full timeJoin to apply for the Fraud Analyst role at GCash 2 days ago Be among the first 25 applicants Join to apply for the Fraud Analyst role at GCash Get AI-powered advice on this job and more exclusive features. Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry...
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Collections Strategy Specialist
3 weeks ago
Manila, Philippines Maya Full timeOverview Maya Manila, National Capital Region, Philippines The Collections Strategy Specialist is responsible for the overall execution of collections strategies to be implemented by the Collections Operations team for all loan products of the bank, with a focus on Credit Cards. What You Will Be Doing Create and execute end-to-end strategies to maximize...
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Billing and Collection Specialist
2 weeks ago
, Metro Manila, Philippines Chargeflow Full timeWho We're Looking For - The Dream Maker We are seeking a meticulous and detail-oriented Billing and Collection Specialist to join our team. In this role, you will be responsible for managing various aspects of billing operations, ensuring accuracy, compliance, and efficiency. You will collaborate closely with finance, sales, and customer success to address...
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Japanese Bilingual Specialist
4 weeks ago
Manila, Philippines GGAS Services Full timeJapanese Bilingual Specialist – Fraud Support Location: Silver City, Pasig (Onsite) Schedule: Shifting Salary: ₱90,000–₱110,000 (depending on experience) Start Date: ASAP Qualifications: Japanese language proficiency: B2+ CEFR or JLPT N1/N2 At least 6 months of fraud experience in a BPO setting Strong communication skills in both Japanese and...
