Specialist - Fraud, Collections, Retail & Card Services – Taguig
4 weeks ago
Specialist - Fraud, Collections, Retail & Card Services – Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services – Taguig role at JPMorganChase Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Customer Service Specialist within the Customer Support Team, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries.Job Responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required Qualifications, Capabilities, And Skills Computer experience required, utilizing multiple computer applications in a Windows-based environment Completed at least 2 years in college or, Completed the K-12 Curriculum or, High school graduate with 1 year customer-interfacing work experience or, Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience Preferred Qualifications, Capabilities, And Skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. #J-18808-Ljbffr
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Manila, Philippines JPMorganChase Full timeSpecialist - Fraud, Collections, Retail & Card Services - Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services - Taguig role at JPMorganChase Specialist - Fraud, Collections, Retail & Card Services - Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services - Taguig role at JPMorganChase Get...
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Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...
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Manila, National Capital Region, Philippines JPMorganChase Full time ₱250,000 - ₱500,000 per yearJob DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retails & Card Services team, you will be...
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(Career Shifter) Specialist
4 weeks ago
Manila, Philippines JPMorganChase Full timeJob Description At JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...
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Customer Card Customer Service Specialist
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(Fresh Graduates) Specialist
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, Metro Manila, Philippines JPMorganChase Full timeJoin JPMorgan Chase as a Call Center Customer Service Specialist, focusing on fraud investigations and customer solutions. Your Role: Key responsibilities include: Working in a call center environment with 100% phone-based customer interaction. Demonstrating excellent communication, negotiation, and decision‑making skills. Communicating with customers in a...
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CSR - Taguig
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Manila, Philippines V-Call Center Link Inc. Full timeOverview On-site - Manila Fresh Graduate/Student Diploma Full-time Responsibilities Focus on delivering excellent customer service and resolving customer inquiries and concerns related to banking products and services. Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering solutions tailored to their financial...
