Digital Coordinator
2 weeks ago
Position Deployment and Activation Coordinator – Software Deployment Team, Willow Inc. About Willow Since our founding in 2017, Willow has grown from a startup in Australia to a global provider of digital solutions that help the built environment work smarter and more sustainably. Our products digitize the building world, enabling customers to optimize performance, reduce energy consumption, and deliver a better experience for occupants. Overview As a Deployment and Activation Coordinator, you will collaborate closely with project teams, account managers, and clients to ensure software deployments are delivered on time and to specification. You will manage complex, cross-functional initiatives, coordinate integration activities, and act as a key liaison between technical and business stakeholders. Key Responsibilities Work directly on live Digital Twin deployment projects. Support the collation, review, and processing of disparate datasets to build Digital Twins that deliver value to customers. Assist with evaluating and scoping integrations. Deploy robust integrations alongside internal and external teams. Coordinate integration site readiness activities, liaising with clients, facilities managers, contractors, and vendors. Report to the Manager of Software and Integrations and collaborate with the appropriate Account Manager. Develop and maintain strong internal and external stakeholder relationships. Keep the Manager of Deployment and Integrations informed of progress, risks, and blockers on a daily basis. Engage with Product and Engineering teams to influence product roadmap and capabilities. Multi‑task effectively, prioritizing workload independently. Contribute to deployment documentation, capturing lessons learned and best practices. Skills & Experience Required 0–2 years of project or program coordination experience, preferably in a SaaS or technology‑enabled services environment. Demonstrable technical problem‑solving ability in implementing technology solutions. Bachelor’s degree in Engineering (Mechanical, Energy, Electrical), Computer Science, Software Engineering, or a related AEC discipline. Experience in Mechanical/HVAC Consulting or Building Automation Systems is valuable. Knowledge of automated Fault Detection & Diagnostics, Continuous Commissioning, and Measurement & Verification. Familiarity with project management tools and both Waterfall and Agile methodologies. Understanding of building technology systems—HVAC controls, BMS, lighting controls, energy metering, IT/OT/IoT devices, access controls, and security technologies. Experience with API‑based integrations and building information modeling (BIM) and Enterprise Asset Management systems. Strong analytical mindset and passion for continuous learning. Benefits True flexible work arrangements, including remote and hybrid options; generous parental leave; up to 3 days a year dedicated to personal causes; access to Willow Academy and employee discounts. Equal Opportunity Employer Willow embraces a diverse workforce and is committed to equal opportunity for all employees and applicants. All qualified candidates are welcomed regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status. #J-18808-Ljbffr
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Digital Coordinator
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