Client Relations Associate

2 weeks ago

Iloilo City, Philippines Visa to America Full time

Responsibilities Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely manner. Maintain accurate records of customer interactions. Collaborate with team members to improve service processes. Achieve individual and team performance goals. Stay updated on product knowledge and company policies. Job Details Job Title: Customer Service Agent Educational Qualifications: Diploma in any relevant field Experience Level: Fresh Graduate/Student Skills and Competencies: Strong customer service, problem solving, account management, and interpersonal skills; proficiency in call centre operations Responsibilities and Duties: Assist customers via phone, resolve queries, manage accounts, and ensure satisfaction Working Conditions: Primarily in a call centre environment, possibly shifts Qualities and Traits: Excellent communication, patience, empathy, and a proactive attitude #J-18808-Ljbffr

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