General Manager Of Operations

Overview

General Manager of Operations – Shamrock Bakery and Restaurant Corporation, Cebu, Philippines

Salary: ₱2,000,000 - ₱2,500,000 per year

Posted today

The General Manager of Operations is a senior executive role accountable for the effective management and strategic leadership of three critical divisions: Operations, Finance, and Sales, Marketing & Business Development. Reports to the Company President and aligns these divisions to achieve operational excellence.

• Operations – bakery production, supply chain, and plant efficiency
• Finance – budgeting, forecasting, compliance, and fiscal health
• Sales, Marketing & Business Development – driving customer acquisition, brand visibility, and growth initiatives

Key responsibilities include strategic leadership, division oversight, and ensuring alignment with overall business goals.

• Strategic Leadership: Collaborate with the President to define and implement corporate objectives; translate company goals into operational strategies; ensure departmental activities align with business goals.
• Division Oversight & Team Management: Provide direct leadership to Division Managers (Operations Manager, Finance Manager, Sales & Marketing Manager); set performance expectations and conduct evaluations; promote a collaborative and accountable culture.
• Operational Efficiency: Oversee daily operations to meet production targets, quality standards, and food safety compliance; drive process improvements across manufacturing, warehousing, and logistics; monitor KPIs and address variances.
• Financial Management: Oversee budgets and forecasts; review financial reports and support decision-making; ensure compliance with applicable laws and regulations.
• Sales, Marketing & Business Development: Work with Sales & Marketing Manager to increase market share and engagement; support new product launches and bakery line expansions; identify strategic partnerships and opportunities in B2B and retail channels.
• Compliance & Safety: Ensure operations comply with health, safety, and food manufacturing regulations; support internal audits and implement corrective actions.
• Human Resources: Foster accountability, performance, safety; promote training, career development, and employee engagement.
• Stakeholder Engagement: Represent the company in external meetings; communicate with the board regarding performance and strategy execution.

• Operations Management
• Supply Chain & Inventory Control
• Strategic Planning
• Quality Assurance & Food Safety
• Budget Monitoring & Variance Analysis
• Resource Allocation
• Budgeting
• Decision-Making
• Communication
• Coaching & Development
• People Management
• Conflict Management
• Performance Management
• Internal Controls
• Problem-Solving & Root Cause Analysis
• Cross-Functional Collaboration

• Bachelor's Degree in Business Administration, Food Manufacturing, Operations Management, or related field (MBA preferred).
• Minimum five (5) years of corporate-level leadership experience, or at least seventeen (17) years in a managerial capacity, preferably in food production or bakery manufacturing.
• Proven experience managing multi-disciplinary teams and implementing cross-functional initiatives.
• Strong knowledge of food safety standards, supply chain logistics, and production processes.
• Excellent leadership, analytical, and communication skills.

Shamrock has more than 70 years of baking experience and is an icon in Cebu’s homegrown baked goods, including the Otap and other specialties.

• Opportunities for career growth
• Supportive and dynamic work environment

Note: This listing may include multiple roles and locations. Only content applicable to the General Manager of Operations role is retained here.