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4 weeks ago
Travel & Hospitality Specialist - Mandarin Speaker
V-Call Center Link Inc.
On-site - Mandaluyong | 1-3 Yrs Exp | Bachelor | Full-time
Job Description- Assist Mandarin-speaking customers with travel bookings and hospitality-related services
- Utilize GDS systems (Sabre/Amadeus) for flight/hotel reservations and itinerary management
- Investigate and resolve fraud-related concerns in a timely and accurate manner
- Provide excellent customer service via voice or non-voice channels
- Maintain records of customer interactions and transactions
- At least 1 year of experience with GDS systems (Sabre or Amadeus)
- Minimum 6 months of experience in Fraud investigations or related tasks
- Mandarin speaker with B2 CEFR proficiency
- Singaporean Chinese nationality preferred
On-site in Mandaluyong, Philippines. If the position involves work overseas, stay vigilant against fraud. If you encounter an employer who asks for ID withholding, guarantees, or property, report it immediately.
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