Travel & Hospitality Specialist - Mandarin Speaker

4 weeks ago


Mandaluyong, Philippines V-Call Center Link Inc. Full time

Travel & Hospitality Specialist - Mandarin Speaker

V-Call Center Link Inc.

On-site - Mandaluyong | 1-3 Yrs Exp | Bachelor | Full-time

Job Description
  • Assist Mandarin-speaking customers with travel bookings and hospitality-related services
  • Utilize GDS systems (Sabre/Amadeus) for flight/hotel reservations and itinerary management
  • Investigate and resolve fraud-related concerns in a timely and accurate manner
  • Provide excellent customer service via voice or non-voice channels
  • Maintain records of customer interactions and transactions
  • At least 1 year of experience with GDS systems (Sabre or Amadeus)
  • Minimum 6 months of experience in Fraud investigations or related tasks
  • Mandarin speaker with B2 CEFR proficiency
  • Singaporean Chinese nationality preferred
Working Location

On-site in Mandaluyong, Philippines. If the position involves work overseas, stay vigilant against fraud. If you encounter an employer who asks for ID withholding, guarantees, or property, report it immediately.

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