Collection Specialist

19 hours ago


San Fernando, Philippines Remote Employee PH Full time

Overview

Role: Collection Specialist

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential

Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time

Work Setup: WFO (Office-based)

Summary

We are looking for enthusiastic and skilled problem-solvers to join our team as a Collection Specialist.

You will be an integral part of our Customer Support Center by fielding calls and questions as well as assisting with other administrative functions. You will work with both our internal and external partners in a team environment and independently while assisting in the continued growth of our company.

Responsibilities
  • Communicate directly with customers to collect debts and resolve outstanding balances.
  • This primary function requires a high level of customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts and collect payment.
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center scripts when handling different topics.
  • Identifying customers needs, clarify information, research every issue and providing solutions.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.
Qualifications
  • Previous experience in a customer support role.
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Highly reliable with the ability to maintain regular attendance and punctuality.
  • Excellent English oral and written communication skills.
  • High school or College Undergraduate.
  • Willing to work office-based
  • Willing to work in US time zone (Night Shift Philippines)
  • Willing to work on weekends and holidays
  • Ready to start immediately.
  • Pampanga based
#J-18808-Ljbffr

  • San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱250,000 - ₱500,000 per year

    Remote Employee BPO has an outstanding opportunity for youRole: Collection SpecialistCompensation: Competitive Basic SalaryBonus: 5,000 Perfect AttendanceBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)SummaryWe are looking...


  • San Fernando, Central Luzon, Philippines Asticom Technology Inc Full time ₱15,000 - ₱30,000 per year

    Job Responsibilities:Prepares Daily Collection Report Reconciles Collection report through SAPPerforms other related functions inherent in team operation, acts as corporate resource and performs other tasks assigned by higher management.Responds to customer concerns and payment mattersPerforms treasury related activities (ex. Processes payment, Issuance of...


  • San Fernando, Central Luzon, Philippines Seidotech Solutions Corporation Full time ₱900,000 - ₱1,200,000 per year

    About the RoleWe are seeking a highly motivated and detail-oriented Accounts Receivable Analyst to join our Finance team. This is a critical, full-time, fully remote role reporting directly to the Collections Manager. You will be responsible for managing past-due accounts, securing payments, resolving billing disputes, and reconciling discrepancies.If you...


  • San Fernando, Central Luzon, Philippines Soliman E.C Septic Tank Disposal Full time ₱400,000 - ₱600,000 per year

    Job DescriptionDevelop effective repayment plans.Follow-up with clients on overdue accounts.Oversee all monthly payments and refunds.Research and implement effective collection techniques.Perform all administrative duties related to ensuring office efficiency.Create monthly credit records.Respond to client account queries in a timely and professional...


  • San Fernando, Philippines Buscojobs Full time

    Job Description Position : Business Analyst and Accountant Schedule : 8am to 5pm Work set-up : Work From Home Company Background : A Dynamic and Innovative Australian company, providing solar energy as a service, are looking for a skilled and experienced Business Analyst/Accountant/Bookkeeper to join their finance department and take care of company's...

  • AR Specialist

    4 days ago


    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Position Title: AR Specialist (Project-Based)Work Set Up: Work From HomeSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The AR Specialist is responsible for managing and overseeing all activities in the accounts receivable function. This role ensures timely collection of...


  • San Fernando, Philippines Buscojobs Full time

    Posted today Job Description About Us : Managing risks, claims, and losses in a busy supply chain requires significant investment in infrastructure and resources. In almost every situation, efficiency can be gained by outsourcing these activities to a trusted partner. Transit Specialty Group helps logistics leaders of every size meet the needs of their...


  • San Fernando, Central Luzon, Philippines JG Manpower & General Contractor Services Corporation Full time ₱900,000 - ₱1,200,000 per year

    The Opportunity JG Manpower & General Contractor Services Corporation, a leading provider of manpower and general contracting services, is seeking an Accounting Specialist to join our dynamic team in San Fernando Pampanga. This full-time role is a crucial part of our growing finance department, responsible for maintaining accurate financial records and...

  • Treasury Specialist

    4 days ago


    San Fernando, Central Luzon, Philippines SupportNinja Full time ₱30,000 - ₱60,000 per year

    Work Setup: Hybrid(Sometimes needs to travel to Hideout at The Hideout in Clark, Pampanga/Sanctum at The Sactum in Quezon City 2-3 times/month)Equipment: Company ProvidedThe Treasury Specialist is responsible for maintaining a company's financial stability by managing cash flow, processing transactions, and ensuring accurate financial records. Key duties...

  • Customer Specialist

    2 weeks ago


    San Fernando, Philippines MicroSourcing Full time

    Join to apply for the Customer Specialist role at MicroSourcing Position Customer Specialist (Fixed Term - 3 months) Location Ortigas, Pasig Work Setup & Shift Work from Home | Shifting Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with...