HR Manager/Supervisor

3 weeks ago


Makati, Philippines H.I.S. Global Business, Inc. Full time

H.I.S. Group is a global leader in travel, hospitality, and innovative services with 131 companies, 11,816 employees, and a presence in 58 countries worldwide. With businesses spanning travel, hotels, theme parks, insurance, mobile, and cutting-edge projects like the worlds first robot‑staffed hotel, H.I.S. continues to deliver excitement and innovation on a global scale. Guided by our philosophy KOKORO ODORU being curious, excited, and inspired we create opportunities that connect people, cultures, and possibilities. Key Duties and Responsibilities Develop, implement, and enforce HR policies and procedures aligned with company goals. Manage recruitment, hiring, and onboarding processes to ensure the company attracts and retains top talent. Oversee employee relations, including handling grievances, resolving conflicts, and promoting a positive work environment. Administer compensation and benefits programs, ensuring they are competitive and aligned with industry standards. Monitoring & supervising permits and licenses clearance from various government offices relative to company compliance. Business Permits PEZA Office Permits PEZA Farm-In & Farm-Out General Information Sheet (GIS) Oversee end-to-end processing for visa applications, including tourist visas, 9G working visas, and DOLE Alien Employment Permits for foreign nationals. Process the downgrading of tourist visas and assist in visa extensions as needed. Oversee new hire onboarding processes, conduct orientations, and manage employee master lists and databases. Implement employee development programs, performance management processes, and training initiatives. Ensure compliance with labor laws, company policies, and ethical standards. Conduct regular performance evaluations and provide coaching to employees and managers. Maintain accurate employee records and HR databases. Oversee day-to-day administrative operations, ensuring efficiency and organization. Maintain health, safety, and emergency procedures in the workplace. Qualifications Computer Literate (Proficiency in MS Softwares/Google Suites and Workspaces) Proficient in English language and has good communication skills (Written and Verbal) Can speak at least N3 level and above in Japanese language is a plus but not required. Multi-tasking and time management skills Proven 6-10 years of experience in HR and administrative management, preferably in a BPO or service-oriented environment. In-depth knowledge of labor laws, employee relations, and HR best practices. Strong leadership and team management skills Strong organizational, problem-solving, and decision-making abilities Proficiency in HR management systems, office management software, and Microsoft Office Suite Ability to work in a fast-paced environment and handle multiple responsibilities Strong analytical skills with attention to detail Can handle or at least have knowledge in processing of PEZA, Visa, DOLE and other government processes Seniority level Executive Employment type Full‑time Job function Human Resources, Administrative, and Legal Travel Arrangements and Hospitality #J-18808-Ljbffr


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