
HR Director
3 weeks ago
Career Opportunities with Compass Experience Labs
A great place to work.
Careers At Compass Experience Labs
Current job opportunities are posted here as they become available.
We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost center, but we believe it offers much more If you enjoy delighting customers and leveraging data to provide valuable insights to clients, Compass could be your ideal workplace
HR Director - PH
We are seeking an experienced and strategic HR Director to lead and evolve the Human Resources function within our fast-paced BPO organization. The ideal candidate will drive the development and execution of HR strategies that align with business objectives, support a high-performance culture, and ensure compliance across a global workforce. This role requires deep expertise in employee relations, talent management, organizational development, and HR operations within a large-scale, client-facing service environment.
Responsibilities
Develop and implement HR strategies aligned with business goals to support growth, retention, and operational excellence.
Act as a trusted advisor to senior leadership on organizational planning, workforce design, and change management.
Drive initiatives to improve employee engagement, productivity, and cultural alignment across diverse teams.
Implement performance management frameworks that promote accountability and professional development.
Champion leadership development, succession planning, and training programs to build internal capabilities.
Ensure consistent and legally compliant handling of employee relations issues, disciplinary actions, and grievances.
Lead HR operations including policy development, compensation and benefits administration, HRIS management, and payroll alignment.
Lead HR compliance efforts from the ground up, including participation in entity establishment and development of all policies, procedures, and operational frameworks required for legal and regulatory compliance in each jurisdiction.
Ensure the organization remains fully compliant with all labor laws, employment standards, health and safety regulations, and industry-specific requirements across all operating locations.
Develop, implement, and maintain HR policies and procedures aligned with evolving legal standards, operational needs, and best practices—ensuring clarity, consistency, and accessibility across departments.
Monitor and interpret changes in local employment legislation, updating internal practices accordingly and communicating policy changes clearly to stakeholders.
Serve as the primary HR liaison during labor inspections, client audits, third-party compliance reviews, and internal/external audits related to HR practices or data protection.
Conduct regular internal HR audits and risk assessments to proactively identify gaps, reduce risk exposure, and maintain compliance readiness.
Partner with Legal, Operations, and cross-functional teams to resolve employment-related legal issues, regulatory challenges, or disputes in a timely and consistent manner.
Streamline HR processes through automation and use of HR technologies.
Foster a people-first culture that embraces diversity, inclusion, and employee well-being.
Lead communication strategies and engagement programs to promote employee satisfaction and retention.
Requirements and Qualifications
Bachelor's degree in Human Resources, Business Administration, Psychology, or related field is highly preferred.
10–12 years of progressive HR experience, with at least 5 years in a leadership role within a BPO or high-volume service industry.
Strong knowledge of HR laws and regulations, with experience managing global or regional HR functions.
Proven track record in talent development, organizational design, and culture-building.
Exceptional leadership, communication, and interpersonal skills.
Experience with HRIS systems (e.g., Workday, SAP, UKG,) and data-driven decision-making.
Must have a strong internet connection with the ability to support multiple online systems/applications
Availability:
Full-time position with weekdays, weekends, and nighttime availability
#J-18808-Ljbffr-
Human Resources Director
2 weeks ago
Manila, National Capital Region, Philippines Q2 HR Solutions Full timeDirect message the job poster from Q2 HR SolutionsThe Talent Guy | Strategic HR Leader | Talent Acquisition & Business Partnering Expert | Top 100 HR Leader 2024 | Driving People-Centric, High-Impact…ResponsibilitiesStrategic HR Leadership and Organizational Development: Shape and execute an HR strategy aligned with business growth, drive organizational...
-
HR Director
3 weeks ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeMEET COMPASSWe are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost center, but we believe it offers much more If you enjoy...
-
HR Director
2 weeks ago
Manila, National Capital Region, Philippines 247 DDCT Full time $70,000 - $120,000 per yearThe Director of Human Resources & Talent Acquisition is a senior leadership role responsible for driving HR strategy, ensuring compliance with U.S. and global labor laws, and leading recruitment operations across multiple client organizations. This individual will oversee HR and TA teams, build scalable people processes, and serve as a strategic advisor to...
-
Senior Director for HR, Payroll, and Training
2 weeks ago
Manila, National Capital Region, Philippines Private Advertiser Full time ₱70,000 - ₱120,000 per yearJob SummaryThe Senior Director – Human Resources, Payroll & Training provides strategic leadership and oversight across the HR function, payroll administration, and training & development programs. This role ensures that HR policies, compensation and benefits, workforce development, and employee engagement strategies align with organizational objectives....
-
Human Resources Director
2 weeks ago
Manila, National Capital Region, Philippines Globe 24-7 Full timeThe CompanyGlobe 24-7, in partnership with a forward-thinking mining company focused on strategic minerals, is seeking an experienced Human Resources Director to join their team in Ghana. The role is residential in Accra, and the successful candidate will be required to relocate.The RoleThis is a high-impact leadership role that involves establishing and...
-
Human Resources Director
1 week ago
Manila, National Capital Region, Philippines beBeeLeadership Full time ₱3,500,000 - ₱6,000,000Job Title: Human Resources DirectorJob OverviewWe are seeking a skilled and experienced Human Resources Director to lead our HR team. As a key member of our organization, you will be responsible for developing and implementing effective HR strategies that drive business growth and success.Key Responsibilities:Provide strategic leadership and guidance to the...
-
Senior Director – People Experience
1 week ago
Manila, National Capital Region, Philippines IFIVE INC. Full timeAt iFive Global, people are at the heart of everything we do. We're looking for a Senior Director for People Experience — a seasoned HR leader who will shape the full employee lifecycle and drive our mission of building an exceptional workplace.About the RoleThe Senior Director for People Experience will:Lead Talent Acquisition, HR Operations, Compensation...
-
Director of Digital Transformation
2 weeks ago
Manila, National Capital Region, Philippines beBeeAutomation Full time $200,000 - $250,000Senior IT Director for Applications and AutomationAs a senior IT director, you will lead the delivery of software applications and automation solutions to improve business process capabilities. You will oversee the configuration and implementation of applications used by departments within your scope of responsibility.The role involves partnering with...
-
Sr. Director
4 weeks ago
Manila, National Capital Region, Philippines Habitat for Humanity International Full timeSr. Director - Business Services, Asia & the Pacific Join to apply for the Sr. Director - Business Services, Asia & the Pacific role at Habitat for Humanity International Sr. Director - Business Services, Asia & the Pacific Join to apply for the Sr. Director - Business Services, Asia & the Pacific role at Habitat for Humanity International ...
-
HR OD Director
3 weeks ago
Manila, National Capital Region, Philippines Michael Page Full timeTo join a team that fosters professional growth.To join a stable, well-established organization.About Our ClientOur client is a multinational organization recognized for its substantial influence and reach, the company operates on a global scale and is known for creating exciting and enriching experiences for its customers.Job DescriptionDevelop and...