Senior Director – People Experience

3 weeks ago

Manila, National Capital Region, Philippines IFIVE INC. Full time

At iFive Global, people are at the heart of everything we do. We're looking for a Senior Director for People Experience — a seasoned HR leader who will shape the full employee lifecycle and drive our mission of building an exceptional workplace.

About the Role

The Senior Director for People Experience will:

  • Lead Talent Acquisition, HR Operations, Compensation & Benefits, and Employee Engagement.

  • Work closely with our TA and People Operations Directors to design strategies that attract, retain, and develop top talent.

  • Build and sustain a high-performance culture while embedding iFive's values of Integrity, Information, Intelligence, Innovation, and Insight.

  • Leverage data and technology to drive continuous improvement, efficiency, and measurable business impact.

What You'll Do

  • Shape and execute strategic Talent Acquisition plans to bring in high-quality candidates.

  • Lead HR Operations, ensuring alignment between people strategy and business goals.

  • Design competitive Compensation & Benefits programs to enhance employee retention.

  • Drive Employee Engagement & Retention initiatives that foster loyalty and growth.

  • Mentor and coach TA and People Operations Directors, ensuring strong succession planning.

  • Champion change management and embed company values into daily operations.

What We're Looking For

  • 10+ years of BPO industry experience with at least 4 years at Director level.

  • Demonstrated long tenure in past organizations, with steady career progression.

  • Expertise across TA, HR Operations, C&B, and Engagement.

  • Strong data-driven decision-making and HR tech transformation track record.

  • Excellent communication, business acumen, and stakeholder management skills.

  • Proven ability to build, lead, and inspire high-performing teams.


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