[Pipeline] Customer Care Coordinator

4 weeks ago

Cavite City, Philippines Buscojobs Full time

Job Description

Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.

Minimum Qualifications
  • At least High School graduate; attention to detail is required
  • Self-motivated and can handle pressure well
  • Excellent English communication skills
  • Knowledge in basic Microsoft programs
  • Must not be currently employed
What Orbit Can Offer You
  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Maternity/Paternity Leave
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages
  • Occupational advancement: Obtain growth by way of numerous training
Job Descriptions
  • Provides assistance, training, and troubleshooting support to lower-level staff.
  • Schedules work to ensure accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
  • Prepares standard reports to track workload, response time, and quality of input.
  • Resolves telephone messages and delivers information
Job Details
  • Job Types: Full-time, Permanent, Fresh graduate
  • Salary: From Php19,000.00 per month
  • Benefits: Paid training; Pay raise
  • Schedule: 8 hour shift
  • Supplemental pay types: 13th month salary; Bonus pay; Commission pay; Overtime pay; Performance bonus; Yearly bonus
  • Education: Senior High School (preferred)
  • Language: Fluent English (required)

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