Customer Care Coordinator

1 week ago


Cabanatuan City, Central Luzon, Philippines Tavor Perry Full time ₱150,000 - ₱250,000 per year

About the Role

We are hiring a Customer Care Coordinator to manage inbound calls from clients and leads. Your role is to answer questions, book services, and record accurate information in our systems—all while delivering a seamless customer experience. We're looking for someone who is resourceful, adaptable, and comfortable working in a fast-paced environment with shifting schedules.

What You'll Do

  • Respond to incoming calls with professionalism and empathy.
  • Use provided scripts while capturing caller details in the CRM.
  • Book appointments efficiently, prioritizing urgent requests.
  • Adapt tone and pacing to match caller needs and emotions.
  • Apply geographic awareness to build rapport and sound local.
  • Escalate issues to the right teams when needed.
  • Take part in regular training and coaching sessions.

What You'll Need

  • Clear, neutral English and strong communication skills.
  • Ability to handle high-pressure or emotional situations calmly.
  • Detail-oriented approach with strong organizational habits.
  • Tech-savviness with CRMs, call software, and collaboration platforms.
  • Dependability, consistent attendance, and willingness to improve.

Nice-to-Have Skills

  • Background in inbound customer support, dispatch, or call centers.
  • CRM and lead-tracking experience.
  • Understanding of regional/national postcode systems.
  • Ability to quickly adapt to updated processes.
  • Experience handling urgent or sensitive inquiries.

Tech Setup Required

  • Primary internet (25 Mbps+) plus backup source.
  • Backup power system (UPS or generator).
  • Computer with noise-canceling headset.
  • Quiet, professional workspace.

Why You'll Love Working Here

This role is 100% remote, with no cold calling—just genuine customer interaction. You'll get structured training, supportive teammates, and opportunities to sharpen your customer service skills while making an impact every day.


  • Event Coordinator

    1 week ago


    Cabanatuan City, Central Luzon, Philippines Queen T. Enterprises, Inc. Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a dynamic and well-organized Event Coordinator who would be in charge of end-to-end planning and organization of various types of events. The perfect candidate should have these ideal qualities:Exceptional Organizational Skills: Learns to multi task, has an innate ability to manage schedules, budgets, and contracts with vendors.Excellent...


  • Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Customer Care Specialist Work Set Up: On-Site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown: The Customer Care Specialist is responsible for delivering outstanding customer service by handling patient and healthcare provider inquiries, assisting...


  • Angeles City, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱250,000 - ₱450,000 per year

    Position Title: Customer Care SpecialistWork Set Up: On - SiteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We're looking for a proactive and detail-oriented Customer Care Specialist to support the day-to-day operations of the U.S.-based home healthcare provider. This...


  • Angeles City, Central Luzon, Philippines Top1Movers Worldwide Inc. Full time ₱18,000 - ₱27,000 per year

    Healthcare Account – Seasonal HiringSM Clark Pampanga | Virtual Process | October ClassJob OverviewEmployment Type: SeasonalShift: Shifting ScheduleWork Setup: Onsite – SM Clark, PampangaSalary Package: Up to PHP 27,000Start Date: October 12, 2025Position SummaryJoin our team as a Customer Care Representative for a healthcare account where you'll...


  • Angeles City, Central Luzon, Philippines SuperStaff Full time ₱400,000 - ₱600,000 per year

    The Patient Authorization Coordinator is the employee that interacts and works closely with many others employees. This person also interacts with the clinical sales specialists, physicians, nurses, office staff, case managers for all manufacturers, and the patient / patient family. This position is at the corporate office. The Patient Authorization...


  • Cebu City, Central Visayas, Philippines Helpware Full time ₱300,000 - ₱450,000 per year

    Patient Care Coordinators will perform the following:- Assist callers with appointment scheduling, obtaining patient demographics, insurance and financial- information.- Process incoming referrals, verifying benefits, eligibility and authorization for both new and established- patients.- Coordinate and respond to patients' and referring providers' concerns...


  • Cebu City, Central Visayas, Philippines Helpware Full time ₱250,000 - ₱400,000 per year

    Patient Care Coordinators will perform the following: - Assist callers with appointment scheduling, obtaining patient demographics, insurance and financial - information. - Process incoming referrals, verifying benefits, eligibility and authorization for both new and established - patients. - Coordinate and respond to patients' and referring providers'...


  • Cebu City, Central Visayas, Philippines Helpware Full time ₱400,000 - ₱1,200,000 per year

    Patient Care Coordinators will perform the following:Assist callers with appointment scheduling, obtaining patient demographics, insurance and financialinformation.Process incoming referrals, verifying benefits, eligibility and authorization for both new and establishedpatients.Coordinate and respond to patients' and referring providers' concerns in a timely...


  • Mandaue City, Central Visayas, Philippines Clinica Prime Cebu, Incorporated Full time ₱250,000 - ₱400,000 per year

    Customer Care Specialist (Patient Care & Support) CPCI - Clinica Oakridge2F Oakridge IT Center 1, 880 A.S. Fortuna Street, Banilad, Mandaue City, CebuAbout the RoleWe are hiring a Customer Care Specialist to join our growing clinic team You'll be the first point of contact for patients—providing excellent service, assisting with appointments, and ensuring...

  • HSE Admin/Nurse

    3 days ago


    Cabanatuan City, Central Luzon, Philippines RC Ramos Construction Corporation Full time ₱600,000 - ₱800,000 per year

    Job Location: Main Office - Mexico, PampangaJob SummaryThe Nurse provides professional healthcare services to patients, ensuring their physical and emotional well-being. This role involves assessing patient needs, administering treatments, monitoring recovery, and promoting health education. The Nurse also collaborates with physicians and other healthcare...