Customer Service Representative

2 weeks ago


Cubao City, Philippines J-K Network Services Full time

This company helps various organizations enhance their performance by providing strategic solutions and services in technology, operations, and strategy. With over 38 years of service in the Philippines, they continue to be a trusted partner in business transformation. Position: Customer Support Representative (With ₱30,000 Signing Bonus) Industry: BPO Company Location: Cubao City Postal Code: 1100 Salary Range: ₱15,000 – ₱30,000 Work Schedule: Shifting Schedule Work Setup: Onsite BENEFITS : Health Insurance (HMO) Life Insurance Maternity Leave Paternity Leave Loyalty Gift Christmas Gift Night Differential (if applicable) Allowances Company-sponsored training, upskilling, and certification programs Flexible working arrangements Healthy and encouraging work environment Job Requirements: Open to High School Graduates and College Undergraduates At least 6 months of experience in Customer Service Willing to work onsite in Taguig Amenable to attend a face-to-face interview Can start as soon as possible Job Responsibilities: Assist customers with inquiries about products, services, and company offerings in a courteous and professional manner. Manage and resolve customer concerns by providing timely, effective, and customer-focused solutions. Ensure a high level of customer satisfaction through clear communication, empathy, and proactive support. Maintain accurate and updated customer records, process transactions, and organize relevant documentation. Perform other customer service–related duties as may be assigned by the immediate superior. Recruitment Process (Face-to-Face): HR Interview Second Interview Final Interview Job Offer



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