
Community Manager
1 week ago
***must be able and willing to work hybrid, onsite in Alabang***
Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO – operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago (and growing to 200+ employees in that time).
We have plans to expand to 500+ employees over the next 3 years.
You will have a minimum 5 years experience in online community management / curation (Circle, Discord, Facebook Groups, or similar) with experience in online education.
Pioneer program, our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.
Please review the following criteria carefully before applying.
What You'll Do:- Welcome new members and ensure they feel oriented and encouraged to participate.
- Spark discussions, Q&A threads, polls, and challenges to drive daily engagement.
- Repurpose existing content (webinars, lessons, videos) into bite-sized community posts.
- Draft weekly newsletters or highlight reels for Academy members.
- Support the Ambassador Program: spotlight members, organise member-led sessions, and amplify ambassador contributions.
- Prepare content clips, visuals, or summaries for community sharing.
- Monitor Academy analytics (active members, posts, comments) and provide weekly reports.
- Collaborate with the Senior Social Media Manager to align Academy content with external campaigns.
- A minimum 5 years experience in online community management / curation (Circle, Discord, Facebook Groups, or similar) with experience in online education.
- Strong content writing, editing, and repurposing skills.
- Experience supporting ambassador or referral programs.
- Basic Video editing or graphic design skills (Canva, CapCut, Adobe Express).
- Bachelors Degree in related field.
- Above market remuneration.
- HMO + Dependent Day 1.
- Performance incentives.
- Team building events and activities.
- Brand new IT equipment.
- 15 days VL.
- 5 days sick leave.
- 13 month and all other government mandated benefits.
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