Technical Sales Officer
3 weeks ago
Duties and Responsibilities
Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
Source and work customer referrals
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
Promote specific products as directed by upper management
Inform leads and customers of current promotions and discounts
Maintain positive business and customer relationships in the effort to extend customer lifetime value
Develop strategies for more effective sales, both individually and as part of a team
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
Self-improve continuously by way of experience and manager feedback
Impeccable customer service skills
Excellent interpersonal communication skills, both verbal and written
Motivated, driven attitude
Sales-driven, results-driven, and target-driven attitude
Aptitude for persuasion and negotiation
Expert in time management
Organized work ethic
Proven track record in sales environment
Ability to meet and/or exceed quarterly sales quotas
Ability to create and deliver client presentations, especially power points and/or white papers
Experience with a CRM platform (i.e. Odoo) a plus
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