Team Leader

Overview

Join to apply for the Team Leader - Graphic Design role at MicroSourcing

Position: Team Leader for Graphic Designers

Location: Global one, Eastwood, Libis, 1110, Quezon City

Work setup & shift: Hybrid / Night Shift

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

As a Team Leader for Graphic Designers , you will:

• Provide management support as needed.
• Ensure the team meets KPI targets on a daily, monthly, and yearly basis.
• Handle management escalations and provide possible resolutions.
• Ensure floor support is available to help ensure teams are compliant, competent and adhere to the company’s code of conduct.
• Assist the manager and team leads in defining the skills, knowledge and attributes required by people in specific positions.
• Ensure timely delivery of daily, weekly, and monthly reporting.
• Lead and supervise a team of at least 20 people and 3 Team Leaders in a multi-shift environment.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountable for meeting and exceeding operational goals.
• Mentor, train, and develop teammates for career progression and learning.
• Share best practices across teams to drive department success.
• Inspire your team to produce quality output and address internal conflicts as needed.
• Manage end-to-end design workflows for client requests such as websites and gift card designs.
• Handle sensitive client information with discretion.

• Excellent English communication skills (written and verbal)
• Coaching and performance management experience
• University education
• Leadership experience in a dynamic environment
• Background with Adobe Creative Suite
• Experience with website designs using platforms like Wix, Shopify, Magento, etc.
• Minimum 3 years of people management experience

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design and Art/Creative
• Industries: Outsourcing and Offshoring Consulting, Design Services, and Graphic Design

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people’s diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we celebrate your unique authentic self and every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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