BPO QA Specialist

1 week ago

Clark Pampanga, Philippines J-K Network Full time

Client Profile: A leading global business process outsourcing (BPO) company with over 39 years of experience, providing technology solutions and process management services. Position: BPO Quality Assurance Specialist Industry: BPO Location: Clark Pampanga Salary: Php35,000 Schedule: Shifting schedule Work Set up: Work on site Benefits: ✨ Government mandated Benefits ✨ HMO ✨ 13th month pay ✨ Sick Leave Credits ✨ Vacation Leave Credits Job Requirements: ✨ Bachelor’s Degree Holder ✨ Open for undergraduate ✨ At least 1 year of work experience as Quality Analyst in a call center setting. ✨ Experience working as Customer Service Representative in BPO industry ✨ Willing to work fully on site ✨Amenable to work at shifting schedule Job Responsibilities: ✨ Handling inbound and outbound calls, messages and email ✨ Monitoring, evaluating, and improving service quality. ✨ Ensure compliance with company policies, client expectations, and regulatory requirements. ✨ Managing and resolving escalations by coordinating with teams and implement quality control processes, perform quality assessments. ✨ Collaborate with team leaders, managers, and trainers to implement quality improvement initiatives. Recruitment Process: Online interview and Face to Face ✨ Initial interview ✨ 2nd interview ✨ Final interview ✨ JOB OFFER

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    7 days ago

    Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. Benefits: Government-mandated benefits 13th Month Pay HMO coverage Vacation Leave Credits Sick Leave Credits POSITION: QA Specialist (BPO) Industry: BPO Location:...

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    6 days ago

    Pampanga, Philippines J-K Network Services Full time

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    3 weeks ago

    Clark Freeport, Philippines J-K Network Services Full time

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    3 weeks ago

    , Pampanga, Philippines Mekeni Food Corporation Full time

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    1 week ago

    Clark Freeport, Philippines J-K Network Full time

    Client Profile: A leading global business process outsourcing (BPO) company with over 39 years of experience, providing technology solutions and process management services. Position: BPO Quality Assurance Specialist Industry: BPO Location: Clark Pampanga Salary: Php35,000 Schedule: Shifting schedule Work Set up: Work on site Benefits: ✨ Government...

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    2 weeks ago

    Clark Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: QA Specialist Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup: Onsite BENEFITS:...

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    2 weeks ago

    , Pampanga, Philippines J-K Network Services Full time

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    Clark, Philippines TASQ Staffing Solutions, Inc. Full time

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    1 week ago

    Clark, Pampanga, Philippines J-K Network Services Full time

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    1 day ago

    Clark, Philippines JobsAvenuePH Full time

    CONCENTRIX PH — WE’RE HIRING! | Clark Pampanga Hiring Newbies! Kickstart or level up your BPO career with one of the biggest and most awarded CX companies in the world! Whether you're a first-time job seeker or a tenured call center professional, Concentrix offers massive opportunities for growth, competitive salary packages, and a fun, energetic culture...