QA Specialist
2 weeks ago
A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: Quality Assurance Specialist Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup: Onsite BENEFITS: Government-mandated benefits 13th Month Pay HMO coverage Vacation Leave Credits Sick Leave Credits JOB RESPONSIBILITIES: Monitor and evaluate customer interactions (calls, chats, or emails) to ensure compliance with quality standards and client expectations. Conduct regular quality audits and document findings accurately. Provide detailed feedback and coaching insights to agents and team leaders. Prepare and analyze daily, weekly, and monthly quality reports to identify trends and opportunities for improvement. Collaborate with Operations and Training teams to enhance agent performance and process efficiency. Participate in calibration sessions to maintain scoring consistency and fairness. Ensure full compliance with company policies, client guidelines, and industry regulations. Recommend process or policy enhancements to improve customer experience and service quality. JOB REQUIREMENTS: Open to Undergraduates At least 1 year of Quality Assurance experience in a BPO setting (required) Experience handling FinTech accounts is an advantage Willing to work onsite in Clark, Pampanga Can start immediately LOOK FOR MS. JAI RECRUITMENT PROCESS: Initial Interview (Online or Face-to-Face) Final Interview Job Offer #J-18808-Ljbffr
-
QA Specialist
3 weeks ago
, Pampanga, Philippines Mekeni Food Corporation Full timeThe Quality Assurance Specialist is responsible for ensuring that products and services meet established quality standards, regulatory requirements, and customer expectations. The role involves reviewing processes, performing audits, identifying areas for improvement, and supporting continuous quality improvement initiatives. Requirements Must be College...
-
QA Specialist
7 days ago
Pampanga, Philippines J-K Network Services Full timeA well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. Benefits: Government-mandated benefits 13th Month Pay HMO coverage Vacation Leave Credits Sick Leave Credits POSITION: QA Specialist (BPO) Industry: BPO Location:...
-
QA Specialist
6 days ago
Pampanga, Philippines J-K Network Services Full timeA well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. Benefits: Government-mandated benefits 13th Month Pay HMO coverage Vacation Leave Credits Sick Leave Credits POSITION: QA Specialist (BPO) Industry: BPO Location:...
-
Website QA Specialist
4 weeks ago
, , Philippines Azeus Group Full timeThe Web QA Specialist will be in charge of conducting regular tests and supporting the Website Development team in performing the required daily health check of our websites (web core vitals and technical SEO). The role also requires testing new builds (staging and production), debugging, and improving the usability of our websites. The Web QA Tester is also...
-
SU - Website QA Specialist
2 weeks ago
Philippines Somewhere Full time ₱60,000 - ₱90,000 per yearRole DescriptionThis is a full-time remote role for a Website QA Specialist in a growing U.S.-based company. The Construction Project Manager must have a strong eye for front-end detail, usability, responsiveness, and cross-browser functionality. This is not a traditional software QA role — we are specifically looking for someone with experience in...
-
Website QA Sr Specialist
2 weeks ago
Philippines Nestlé Business Services AOA Full time ₱1,200,000 - ₱2,400,000 per yearPosition SnapshotLocation: Meycauayan, Bulacan, PHCompany: Nestlé Business Services AOA, Inc. Full-time | Hybrid: Once a week onsite | Night/Graveyard ShiftA day in a life...Nestlé is seeking a Senior Website QA Specialist with a strong background in IoT technologies and web quality assurance to ensure the seamless performance of our global brand and...
-
Website QA Sr Specialist
4 weeks ago
, , Philippines Nestlé SA Full timeFull-time | Hybrid: Once a week onsite | Night/Graveyard Shift A day in a life... Nestlé is seeking a Senior Website QA Specialist with a strong background in IoT technologies and web quality assurance to ensure the seamless performance of our global brand and corporate websites. This role is pivotal in maintaining high-quality digital experiences across...
-
CDI QA Specialist
2 weeks ago
, Metro Manila, Philippines MicroSourcing Full timeDiscover your 100% YOU with MicroSourcing! Position: CDI QA SpecialistLocation: TaguigWork setup & shift: Onsite | Night shift Why join MicroSourcing? You’ll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...
-
QA Analyst
3 weeks ago
, Metro Manila, Philippines GameClub SEA Full timeAbout the Role We’re seeking a Quality Assurance Specialist to design engaging learning programs, coach our support teams, and ensure that every player receives top-quality service. You’ll create training modules, conduct onboarding and refresher sessions, monitor quality scores, and help raise the bar for support excellence. If you love teaching,...
-
QA Testing
3 weeks ago
, , Philippines FL DATA Full timeFrontline Data Solutions provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies. Frontline is a fully distributed organization, and all roles, including this one, can be performed from any location within the United States. Frontline is unique in that it combines the...
