IT Technical Support

4 weeks ago


Mandaluyong, Philippines Caldwell Communications Full time

Overview

IT Technical Support / Non-Voice / Paid Trainings / 28k role at Caldwell Communications. This position is intended for individuals seeking non-voice IT support responsibilities and paid training opportunities.

Job Responsibilities
  • Answers phone calls and provides information/assistance to clients
  • Checks mail, fax, and email to provide customer assistance
  • Communicates with customers via phone or written correspondence to address concerns
  • Responds to participant questions and clarifies critical information as needed
What are we looking for?
  • Open to candidates who completed college; no experience required
  • Open to High School and Senior High School graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Willing to work on-site
  • Within 25 km to 35 km radius
Benefits
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free beneficiaries on Day One
  • Opportunity for rapid career growth for top performers
  • Retirement/Life Insurance for qualified staff
  • Work-life balance processes and programs
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