Technical Support Engineer

3 weeks ago

Mandaluyong, Philippines Integrated Computer Systems, Inc. Full time

Overview Technical Support Engineer (Cebu) role at Integrated Computer Systems, Inc. Responsibilities Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by: Being the resource person on entry-level IT-based products and solutions. Doing evaluation and testing on entry-level IT products. Provide resolution to escalated problems on supported entry-level IT products and software. To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers. Qualifications A degree holder; associate; diploma in any computer-related course At least one (1) year working experience in hands-on technical support, preferably in an IT or related industry Above average communication skills and with strong customer service orientation Fresh graduates are welcome to apply, provided with related exposure during their internship. #J-18808-Ljbffr

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