Technical Support Engineer

4 weeks ago

Mandaluyong, Philippines Integrated Computer Systems, Inc. Full time

4 months ago Be among the first 25 applicants

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Technical Support Engineer (Cebu)
Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:
  • Being the resource person on entry-level IT-based products and solutions.
  • Doing evaluation and testing on entry-level IT products.
  • Provide resolution to escalated problems on supported entry-level IT products and software.
Responsibilities
  • To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers.
Qualifications
  • A degree holder; associate; diploma in any computer-related course
  • At least one (1) year working experience in hands-on technical support, preferably in an IT or related industry
  • Above average communication skills and with strong customer service orientation
  • Fresh graduates are welcome to apply, provided with related exposure during their internship.
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Apply Now Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

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