Help Desk Team Lead
3 weeks ago
Cartrack Makati, National Capital Region, Philippines Overview Join to apply for the Help Desk Team Lead role at Cartrack . Responsibilities Providing technical support to teams within the organization when required Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure. Maintaining and updating technical documents and procedures Identifying and resolving system issues Perform daily system monitoring, verifying integrity and availability of Cartrack’s application Perform daily post installation/ QA validation Review systems and application logs for remote diagnostic of field devices Provide training and assistance to users of Cartrack application systems Provide on-site field support and installation Verify completion of scheduled jobs Internal IT support Requirements Diploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry Proficient in English Excellent communication and interpersonal skills Hands-on and a positive attitude Technically independent with good initiative Strong analytical problem-solving skills with an out-of-box approach in providing solutions Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development #J-18808-Ljbffr
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Service Desk Team Lead
3 weeks ago
Makati, Philippines Total Information Management Corp. Full timeJob Summary: The Service Desk Team Lead is responsible for leading and supervising the Service Desk team to ensure the efficient and effective delivery of IT support services. This role involves managing service desk tickets, addressing hardware and software issues, and providing first‑line support. The Team Lead is also expected to identify and implement...
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D&T Help Desk Analyst
2 weeks ago
Makati, Philippines CBRE Asia Pacific Full timeD&T Help Desk Analyst – CBRE Asia Pacific Job ID: Posted: 03-Nov-2025 Service line: Corporate Segment Role type: Full-time Areas of Interest: Digital & Technology/Information Technology Location(s): Makati City - National Capital Region - Philippines About the Role As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic...
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IT Support Team Lead
1 week ago
Makati City, National Capital Region, Philippines WSA – Wonderful Sound for All Full time ₱900,000 - ₱1,200,000 per yearDriven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.As an IT Support Team Lead, you will...
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IT Help Desk Technician
3 weeks ago
Makati, Philippines Intelligent Technical Solutions (ITS) Full timeStart Date: January 2025 Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive...
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IT Help Desk Technician
2 weeks ago
Makati, Philippines Intelligent Technical Solutions (ITS) Full timeStart Date: January 2025 Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive...
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IT Help Desk Technician
4 days ago
Makati, Philippines Intelligent Technical Solutions (ITS) Full timeStart Date: January 2025 Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive...
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Makati, Philippines Emapta Full timeLead the Tech That Keeps the World Running Be the problem-solver behind every seamless IT experience. Lead a team that keeps systems strong, users supported, and global operations moving day or night. Manage service desk operations, guide a skilled support team, and make your mark on a company that values innovation, collaboration, and career growth-while...
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Service Desk Manager
3 days ago
Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,200,000 - ₱2,400,000 per yearThe Service Desk Manager is responsible for leading and managing a 24*7 service desk team to ensure thedelivery of high-quality technical support to our organization and its customers. This role involves overseeingday-to-day operations, optimizing processes, and fostering a customer-centric culture within the service deskteam. The Service Desk Manager will...
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Help Desk Specialist
2 weeks ago
Makati City, National Capital Region, Philippines JLL Full time ₱1,000,000 - ₱2,000,000 per yearJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
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Service Desk Analyst
2 weeks ago
Makati, Philippines Atturra Full timeAtturra Makati, National Capital Region, Philippines Service Desk Analyst Atturra Makati, National Capital Region, Philippines 1 day ago Be among the first 25 applicants What You’ll Be Doing The Service Desk Analyst offers technical support to clients, addressing Level 1/2 issues and escalating as necessary. This role involves daily interaction with...
