Manager, Franchise Growth

4 weeks ago

Manila, Philippines Mastercard Full time

Overview The Franchise AP Regional Team is seeking a Manager, Franchise Growth & Enablement. In collaboration with the Vice President, Franchise Growth & Enablement, you'll execute Franchise’s Customer Risk Management principles and partnering with regional stakeholders, with a key role in providing strategic and operational support to the regional team by onboarding Mastercard network participants within the Asia-Pacific Region in accordance with Mastercard’s requirements and local regulations. This individual will be responsible for the effective alignment between Franchise Growth & Enablement and cross-functional stakeholders, in driving scale of Mastercard’s cross-border and domestic products and services. Responsibilities Performs assignments that support on-boarding customers, registration, and respond to ad-hoc customer requests Implement Franchise strategies to support the scale and growth of new business initiatives in cross-border and domestic payments products and services Be a strong collaborator with Account and Product teams to enable new opportunities in core businesses, multi-rail flows, new customer segments (installment providers, fintechs) that reflects the value of Extending the Franchise Provide Franchise Solutions Accelerator support for customer training and education initiatives. Close collaboration with internal stakeholders to provide support to Customers Ensure internal risk-based decision-making models for new opportunities are applied appropriately during assessment to ensure the integrity of the brand and support the growth of new payment products and services Responsible for customer administration, such as managing common mailbox, tracking projects and billing, and generating administrative reports for specific market(s) or region All About You (Qualifications) Minimum bachelor’s degree or equivalent Proven track record in translating strategies into actionable programs and scaling them across business and/or markets Knowledge of the payments space Attention to detail, strong business acumen and solutions-focused Demonstrate thought leadership Strong analytical, problem solving and creative thinking skill Strong interpersonal skills – ability to influence/work cross functionally and across levels in a matrix organization Team player with a focus on self-motivation, people and results Demonstrated ability to work independently without direct supervision Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. #J-18808-Ljbffr

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