Onsite IT Support Specialist

1 day ago

Makati, Philippines Avaloq Full time

Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within the Edinburgh Office, so we expect you to be equally warm and welcoming. Responsibilities Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding / offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalate serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on IT products or services Maintain and update IT equipment inventory Qualifications Strong proven track record of working as an IT User Support Specialist or comparable role Experience in providing 1st and 2nd level support Experience with various Microsoft Windows client and server operating systems Experience with Microsoft 365 products (Office 365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have Working experience in a global context is a plus Exceptional analytical and problem-solving skills Advanced collaboration, communication, and interpersonal skills Excellent organizational and time management skills Additional Information In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions. We are wholeheartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other traits that make us all unique. We have written this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations. #J-18808-Ljbffr

  • IT Onsite Support

    6 days ago

    Makati City, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱216,000 - ₱228,000 per year

    Key Responsibilities:Respond to technical support requests via phone, chat, email, or in person.Diagnose and troubleshoot hardware, software, and network issues.Install, configure, and maintain operating systems, software applications, and peripheral equipment.Support desktop, laptop, printer, and mobile device issues.Provide remote troubleshooting through...

  • Onsite IT Support Specialist

    5 days ago

    Makati City, Philippines Avaloq Full time

    Onsite IT Support Specialist - Makati City  Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions...

  • Onsite IT Support Specialist

    7 days ago

    Makati City, National Capital Region, Philippines Avaloq Full time ₱1,200,000 - ₱2,400,000 per year

    Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

  • Onsite IT Support Specialist

    1 hour ago

    Makati City, National Capital Region, Philippines Avaloq Full time ₱400,000 - ₱600,000 per year

    Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

  • Onsite IT Support Specialist

    23 hours ago

    Makati, Philippines Avaloq Group Full time

    Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers,...

  • Technical Support Specialist

    23 hours ago

    Makati, Philippines OpenText Full time

    OpenText Makati, National Capital Region, Philippines Technical Support Specialist OpenText is more than just a place of employment. It’s an exciting and diverse organization with intelligent people, innovative programs, and dynamic opportunities to enhance your career and life. The OpenText culture recognizes “People First” and supports you to...

  • Customer Support Representative

    7 days ago

    Makati City, National Capital Region, Philippines IT Managers, Inc. Full time ₱300,000 - ₱360,000 per year

    We are currently seeking aCustomer Support Representativeto join our growing team. The ideal candidate is service-oriented, has excellent communication skills, and thrives in a fast-paced environment. This role is an excellent opportunity to further develop your career in the customer service field.Qualifications:At least 2nd Year College Level (any...

  • Helpdesk Support Specialist

    4 weeks ago

    Makati, Philippines Cartrack Full time

    Helpdesk Support Specialist (Tech Support) Cartrack Makati, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Helpdesk Support Specialist (Tech Support) role at Cartrack Helpdesk Support Specialist (Tech Support) Cartrack Makati, National Capital Region, Philippines Join to apply for the Helpdesk Support...

  • Onsite Helpdesk Support

    2 weeks ago

    MAKATI, Philippines Nityo Infotech Full time

    - Salary: 40,000 + complete benefits - Location: Ortigas Pasig - Schedule: Regular Shift (9am - 6pm) - Set up: Purely Work Onsite Qualifications - Graduate of any Information Technology courses majoring on computer programming - At least 5 years experience in IT Helpdesk related - Proficiency in MS Teams, Zoom, and video conferencing tools - Laptop...

  • IT Support Specialist

    4 weeks ago

    Makati, Philippines PharmaLex GmbH Full time

    Overview Arbour Group(a Cencora PharmaLex company)one of the leading global providers of digital compliance products and services for the life sciences industry, is looking for a full-time IT Support Specialist who will join their technology team. The IT Support Specialist role is ideal for a self-motivated IT professional with a strong customer support...