Sales Operations and Strategy

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare.

Cloudflare's sales team is a collaborative force, including Sales Operations, Account Executives, and Solutions Engineers, all working together to help customers solve real, technical problems. Our revenue streams allow Cloudflare to provide free service to millions, and your work will be central to this mission.

Job Location: Austin, TX About the Department

You will join our new Analyst Program, an incubator for top talent within our GTM Strategy & Operations team. As a key member of this program, you will provide world-class analysis and data-driven storytelling to our Business Development, Customer Success, and Sales teams. Your work will directly support crucial GTM functions—from building Salesforce reports and QBR data packs to making recommendations that help drive the entire team forward.

Responsibilities

• Perform detailed analysis using Excel, Salesforce, and Tableau to support our GTM Expansion teams.
• Build data packs and compelling decks for quarterly business reviews and strategic planning.
• Shadow strategic initiatives and document processes to improve GTM efficiency.
• Execute and support DNR Forecast Reviews and quarterly account transitions to maintain equitable account books.
• Enable Global Expansion leadership to make data-driven decisions through reporting on upsells, retention, and expansion metrics.
• Prepare and present key insights to senior leadership, including VP-level stakeholders, to influence strategic direction.

Desirable Skills, Knowledge, and Experience

• Minimum of 5+ years of experience in Sales/Business Operations or Technology Consulting.
• Proven executive presence and the ability to influence stakeholders at all levels of the organization.
• Demonstrable experience preparing and delivering data-driven presentations to senior leadership.
• Strong analytical and problem-solving skills with a curious mindset.
• Excellent verbal and written communication skills.
• A self-starter with the ability to manage your own workload and meet deadlines independently.
• Experience in a SaaS company is a plus.
• Experience supporting reporting and crediting initiatives for a sales department.
• Familiarity with Salesforce, Gainsight, and Boostup is a plus.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Cloudflare has several initiatives, including Project Galileo , Athenian Project , and 1.1.1.1 , which aim to make the Internet more secure, private, and accessible.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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