Senior Marketing Operations

About Cloudflare: we are on a mission to help build a better Internet. Cloudflare runs one of the world’s largest networks powering millions of websites and Internet properties. We protect and accelerate Internet applications without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare see improved performance and reduced spam and attacks.

We value curiosity and empathy, and we are committed to developing our people and learning new skills. We strive for a diverse and inclusive team and hire based on potential, supporting team members throughout their time at Cloudflare. We invite you to join us.

Available Locations: Austin or San Francisco

The Senior Marketing Operations & Technology Manager will play a pivotal role in driving efficiency, scalability, and performance within the marketing organization at Cloudflare. This role focuses on operational excellence, process optimization, and delivering actionable insights to support marketing campaigns and strategies. You will partner closely with cross-functional teams, including demand generation/marketing, sales operations, and Enterprise IT, to ensure alignment and effectiveness.

• Process Optimization: Develop and manage scalable workflows, systems, and processes to support marketing initiatives.
• Oversee campaign execution frameworks (ABM, MQA, etc.) and ensure consistency across global teams.
• Evaluate and improve lead management processes, including lead scoring, routing, and nurturing.
• Data & Analytics: Deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes.
• Collaborate with the business intelligence team to integrate marketing data into enterprise reporting.
• Technology Management: Ensure tools are effectively integrated and utilized.
• Evaluate and implement new technologies to enhance marketing capabilities and efficiency.
• Collaboration & Communication: Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales.
• Work closely with demand generation, field, and product marketing teams to support campaign execution and communicate operational performance and insights to leadership and stakeholders.

Required:

• Bachelor's degree in marketing, business, or a related field; MBA preferred.
• 10+ years of experience in marketing operations at a high growth Enterprise SaaS organization.
• Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration.
• Experience with marketing automation platforms (e.g., Marketo, Salesforce, Demandbase) and CRM systems.
• Strong background in data analysis, performance measurement, and marketing attribution.

Preferred:

• Knowledge of cloud technology or cybersecurity industries.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Exceptional communication and presentation skills.

We’re not just a highly ambitious, large-scale technology company—we’re a technology company with a soul. Protecting the free and open Internet is fundamental to our mission.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with tools to defend themselves against censorship, at no cost.

Athenian Project: In 2017, we created the Athenian Project to protect state and local governments, ensuring access to election information and voter registration. We’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to build a faster, more secure public DNS resolver. It is a public service that does not store client IP addresses. We continue to abide by our privacy commitment and data-use guidelines.

Sound like something you’d like to be part of? We’d love to hear from you

This position may require access to information protected under U.S. export control laws. Any offer of employment may be conditioned on authorization to receive software or technology controlled under these laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We provide equal employment opportunity for all and value diversity and inclusiveness. All qualified applicants will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to apply, please contact us at or at 101 Townsend St., San Francisco, CA 94107.