Business Process Senior Associate

4 weeks ago


Quezon City, Philippines Manulife Insurance Malaysia Full time
***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Business Process Senior Associate page is loaded## Business Process Senior Associatelocations: Quezon Citytime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 10 octobre 2025 (Il reste 27 jours pour postuler)job requisition id: JR *We’re looking for a **Business Process Senior Associate** to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.***Position Responsibilities:*** Process and analyze transactions in line with the Service Level Agreement set with the Business Unit* Attain Mastery of Business Unit Policies governing the transactions being processed* Report all system issues that may affect the operations* Such other duties and functions as assigned by Operations Management**Required Qualifications:*** With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience* Basic knowledge with MS office applications (Word, Excel, Powerpoint)* Ability to compose grammatically correct, clear and concise communication* Minimum keyboarding skills of at least 45 words per minute* Knowledge of browsers and relevant computer applications. Exhibits good navigation skills**Preferred Qualifications:*** Above average problem-solving skills* Above average written and verbal communication skills* Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)* Fast and accurate data-entry skills with the ability to process high volumes of work accurately* Adaptable to change***When you join our team:**** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride
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