Senior Training Manager
2 days ago
Overview Asurion Cebu, Central Visayas, Philippines The Sr. Training Manager leads training delivery operations, manages training managers, and ensures the effective onboarding and development of Experts across multiple lines of business, specifically launching and expanding new businesses. This role is pivotal in maintaining high training standards and driving performance outcomes. Duties & Responsibilities Lead a team of technically savvy Learning and Development Specialists, including Sr.-level, spanning multiple geographies (Cebu/Iloilo, Clark/Nuvali) who implement the new expert onboarding training and continuous education experience Partner with Instructional Design Team (IDT) to ensure the vision, look and feel of Asurion in all material design Develop and manage new associate certification framework and curriculum to deepen agent subject matter expertise beyond baseline training established during initial onboarding Manage multiple cross-functional learning and performance support projects Implement a framework and supporting processes to measure and communicate short-term and mid-term impact on effectiveness of training initiatives as well as key business KPI Facilitate “Train-The-Trainer” sessions to transition solutions to the Training team ensuring accurate implementation Collaboratively develop and conduct surveys to identify training needs based on projected production processes, changes and other factors Conduct talent/skill assessments and performance evaluations of team members and work with team members to create and implement professional development plan Experience Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups Develop and implement performance measurements on training effectiveness Knowledge of Asurion principles and processes for providing customer and personal service Inductive reasoning skills including the ability to combine pieces of information to form general rules or conclusions as well as finding relationships among seemingly unrelated events Creativity and the ability to look at the same situation in new and unconventional ways Capable of working in an autonomous, fast paced environment yet still set priorities and meet deadlines Successfully manage multiple strategic and analytic projects concurrently keeping awareness and alignment of cross-functional processes and procedures Desired Qualifications Bachelor’s Degree OR equivalent combination of education and experience At least 3+ years of Sr. Management experience in people leadership in a training capacity 3+ years hands-on experience with mobile devices, tablets, computers, digital cameras, televisions, home audio, and/or appliances (preferred) 2+ years’ experience in the next gen technologies related to cloud, mobile, social, or big data 3+ years’ experience with administrative duties including submitting IT tickets and managing devices Willing to work onsite and on a flexible schedule Seniority level Director Employment type Full-time Job function Training and Management Industries IT Services and IT Consulting #J-18808-Ljbffr
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Training Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per yearAbout the job Training Manager (Cebu) | Hybrid Work Setup: Hybrid Requirements: Minimum of 2 years as a training manager in the BPO industry. Manage process trainers, assistant managers, and lead assistant managers aligned to the process.The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers; facilitating...
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Training Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱3,600,000 per yearTASQ has a job opening for a training manager position in Cebu City, with a hybrid work setup. Requirements:At least 2 years of experience as a training manager within the BPO industry.Experience managing process trainers, assistant managers, and lead assistant managers related to the process.Focuses on coaching and mentoring trainers and leadership staff,...
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Training Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per yearWork Setup: Hybrid Requirements: Minimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs...
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Senior Workforce Manager
2 weeks ago
Antipolo City, Calabarzon, Philippines Senior Accountant Netsuite Full time ₱216,000 - ₱2,160,000 per yearDo you have what it takes to become a Senior Workforce Manager?What is it we're looking for? Since this is a Managerial post, we need someone who is seasoned, someone with leadership and organizational skills, to even call themselves one. If you have been managing people and teams in a Workforce Manager post for at least 3 years, then it's you we are...
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Senior Manager, Training
2 days ago
Cebu City, Philippines Asurion Full timeThe Sr. Training Manager leads strategic training delivery across multiple locations driving performance for both new hires and tenured employees. This role ensures alignment with organizational goals through stakeholder engagement, performance analysis, and team integration. DUTIES & RESPONSIBILITIES: Lead a team of technically savvy Learning and...
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Senior Manager, Training
2 weeks ago
Cebu City, Central Visayas, Philippines Asurion Full time $104,000 - $130,878 per yearThe Sr. Training Manager leads strategic training delivery across multiple locations driving performance for both new hires and tenured employees. This role ensures alignment with organizational goals through stakeholder engagement, performance analysis, and team integration.
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Senior Manager, Training
2 weeks ago
Iloilo City, Philippines Asurion Full timeSenior Manager, Training page is loaded## Senior Manager, Trainingremote type: Onsitelocations: Cebu: Clark Freeportposted on: Posted Yesterdayjob requisition id: ASU The Sr. Training Manager leads strategic training delivery across multiple locations driving performance for both new hires and tenured employees. This role ensures alignment with...
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Senior Executive-Training-Process Training
3 weeks ago
Cebu City, Philippines EXL Full timeSenior Executive-Training-Process Training - BPO (Complex) In this role, you’ll make an impact in the following ways: Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services. Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy. Manage...
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Senior Executive-Training-Clinical Training
3 weeks ago
Cebu City, Philippines EXL Full timeOverview The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses on monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content...
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Sustainability Department Senior General Manager
2 weeks ago
Batangas City, Philippines Tampa Gardens Senior Living Full timeThis post links directly to the Green Job post. Click to see the job post in a new tab. Malvar, Batangas - Reports to: President Responsible For The Following Position/Section/ Department The Sustainability Department Senior General Manager is responsible for overseeing the following groups: Environment / Safety / IMS (ESI) Company Group Admin Rules...
