Training Manager
2 weeks ago
Work Setup: Hybrid Requirements: Minimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs Analysis, and come up with action plans to address knowledge gaps. College graduate preferably Nursing, Psychology, Mass Communications, or Education Positive feedback from local leadership and their leadership teams. Responsibilities: Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach and mentor trainers to help develop the required skill sets. Develop training materials, activities, and assessments. Facilitate training classes as needed. Help the Senior Training Manager and/or AVP gather, measure and analyze data to gauge the effectiveness of the training program and its parts/projects on a regular basis. Conduct trainer interviews and strengthen bench resources through the Training Apprenticeship Program. Protects the confidentiality of client and adheres to company policies regarding confidentiality. Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed.
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Training Manager
2 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid Requirements: Minimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs...
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Training Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱400,000 - ₱1,200,000 per yearTASQ is urgently seeking to hire an on-site Training Manager in Cebu. The pre-screening interview will be conducted via phone.**Position Overview: Training Manager (Cebu)** **Work Setup:** On-site/Possibly Hybrid **Requirements:**- At least 2 years of experience as a Training Manager in the BPO industry.- Responsible for overseeing process trainers,...
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Training Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Training Manager - Cebu City (hybrid)Qualifications:Minimum of 2 years as Training Manager in BPO Industry.Responsibilities:*Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. *The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate...
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Training Manager
1 week ago
Cebu City P, Philippines Virtual Staffing Solutions Full timeDescriptionThe Training Manager will oversee all training initiatives within the BPO environment, ensuring alignment with business goals and industry standards. This role requires strong collaboration with stakeholders, effective management of training logistics, and continuous enhancement of training methodologies to improve employee performance and client...
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Training Manager
1 week ago
Cebu City P, Philippines Wipro Limited Full timeJob DescriptionJob Title: Training Manager - L2Req Id: 102406City: CebuState/Province: Cebu StatePosting Start Date: 10/13/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...
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Senior Training Manager
11 hours ago
Cebu City, Central Visayas, Philippines Nezda Global Full timeKey Responsibilities:Lead and manage customer service and sales training programs to improve operational performance and meet SLA targets.Conduct performance appraisals, reviews, and mentoring for Trainers and Training Leads.Identify training needs, coordinate re-training/cross-training, and ensure knowledge transfer during process transitions.Monitor...
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International Training Manager
1 week ago
Cebu City, Central Visayas, Philippines Lifewood Data Technology Data Processing Company Full timeLifewood Data Technology is seeking an experienced and dynamic International Training Manager to oversee the development and delivery of training programs for our global teams. As we expand across international markets, this role is essential in ensuring that our employees are equipped with the skills and knowledge needed to meet the demands of a rapidly...
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Senior Training Manager
2 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full timeLocation: Cebu, PhilippinesShift: US Shift working hours.Job Description:Principal Responsibilities:Strong, experienced Training Manager for customer service and sales processesHelp to improve Operations performance on quality and production targets by ensuring training effectiveness and addressing skill gapsParticipate and contribute in client conference...
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Training Operations Manager
9 hours ago
Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full timeLove turning chaos into smooth systems?Thrive on structure, data, and delivery?Ready to power high-impact training behind the scenes?This is the role for youAPPLY NOW AND COMPLETE OUR ONLINE ASSESSMENTS WHILE WE PREPARE FOR JANUARY INTERVIEWS.You will be scheduled for interviews in January, and yes, you'll soon enjoy the same well-deserved 2-week paid...
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Training Manager
4 days ago
cebu, Philippine, Philippines PEO Consulting Limited Full timeJob title: Training ManagerWork location: CebuWork set up and schedule: Onsite (possibility of hybrid) and ShiftingSalary: 45K-70KHeadcount: 1Qualifications : Must have 2 years of experience as a Training Manager in BPO industry Preferably has insurance experience Knowledge of MS Office Excel, PowerPoint, Word The job focuses on coaching and mentoring...