Order Fulfillment Manager
2 days ago
The Order Fulfillment Manager ensures the accurate, efficient, and timely processing of customer and sales orders across all distribution channels. This role is critical in bridging commercial and logistics operations to guarantee high service levels, optimized delivery performance, and customer satisfaction in a fast-moving consumer goods (FMCG) environment. Key Responsibilities 1. Order Management & Coordination Oversee the end-to-end order fulfillment cycle—from order receipt to final delivery—to ensure on-time, complete, and accurate shipments. Validate sales orders against inventory, credit terms, and delivery schedules. Coordinate with Sales, Customer Service, and Warehouse teams for order prioritization, allocation, and dispatch planning. Monitor daily and weekly order cut-offs and delivery SLAs for modern trade, general trade, and e-commerce channels. 2. Inventory & Warehouse Interface Collaborate with warehouse operations to manage stock availability, product freshness, and dispatch accuracy. Ensure proper FIFO/FEFO execution and reconciliation of variances between system and physical inventory. Work closely with Demand Planning and Procurement to prevent stock-outs and aging inventory. 3. Process Optimization & Systems Management Develop and implement process improvements to shorten order cycle time and reduce order-to-cash bottlenecks. Utilize ERP or WMS systems (e.g., SAP, Oracle, JDA) for real-time monitoring and reporting. Define and track Key Performance Indicators (KPIs) such as OTIF (On Time In Full), Order Accuracy, and Fill Rate. 4. Compliance & Reporting Ensure compliance with company policies, customer requirements, and regulatory standards (FDA, BIR, DOLE, etc.). Prepare and present periodic fulfillment performance reports and recommend corrective actions when necessary. Qualifications Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or related field . Minimum of 10 years of experience in order fulfillment and customer service within an FMCG or distribution-intensive company. Strong knowledge of ERP/WMS systems , logistics processes, and customer delivery operations. Proficient in Excel and data analytics for KPI tracking and performance reporting. Excellent coordination, communication, and problem-solving skills under fast-paced environments. #J-18808-Ljbffr
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Order Fulfillment Manager
5 days ago
Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱3,000,000 per yearThe Order Fulfillment Manager ensures the accurate, efficient, and timely processing of customer and sales orders across all distribution channels. This role is critical in bridging commercial and logistics operations to guarantee high service levels, optimized delivery performance, and customer satisfaction in a fast-moving consumer goods (FMCG)...
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Order Fulfillment Manager
1 week ago
Quezon City, National Capital Region, Philippines Itemhound Corporation Full time ₱360,000 - ₱480,000 per yearAbout UsItemhound Corporation is a technology-based company providing solutions which focus on data management. Itemhound leverages the power of web and RFID technologies to enhance human experience. Itemhound transforms the way businesses and events operate, delivering efficiency, accuracy, and valuable insights.Position SummaryThe Order Fulfillment Manager...
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Order Fulfillment Officer
1 week ago
Quezon City, National Capital Region, Philippines Itemhound Corporation Full time ₱192,000 - ₱240,000 per yearPosition Overview:The Fulfillment Officer (Event Logistics and On-Site Distribution) for Marathons and Running Events is responsible for ensuring the smooth and efficient distribution of race kits, merchandise, and other event-related items to participants. This role involves coordination with multiple departments to manage inventory, facilitate on-site and...
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Order Fulfillment Associate
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Enabled Full time ₱250,000 - ₱500,000 per yearJOB SUMMARY: The Fulfillment Associate will be responsible for managing the fulfillment process from order receipt to delivery. They will ensure accuracy, timeliness, and customer satisfaction across multiple sales channels. This role requires a detail-oriented individual with excellent organizational skills and a strong understanding of B2B and B2C order...
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Order Fulfillment Assistant
5 days ago
Cebu City, Central Visayas, Philippines Amare Group Inc. Full time ₱192,000 per yearJob Summary:As our Order Fulfillment Assistant, your main responsibility is to prepare all outgoing orders for dispatchKey Responsibilities:Check and verify all orders for Cebu daily and sort them according to their delivery area.Prepare and organize orders before collection by the in-house delivery rider.Attach hologram stickers to all SKUs before releasing...
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Logistics and Order Fulfillment Coordinator
5 days ago
Antipolo City, Calabarzon, Philippines Intelegencia Full time ₱264,000 per yearAbout the RoleA growing brand in the food and beverage industry, is seeking a detail-oriented and proactive Order Fulfilment Logistics Coordinator to join our dynamic Operations team. This role is pivotal in ensuring timely and accurate order processing and delivery, directly impacting customer satisfaction and operational efficiency.As part of our onsite...
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Order Management Representative
4 weeks ago
Quezon City, Philippines Fortem Cement Corporation Full timeOverview We are looking for a highly organized and customer-focused Order Management Coordinator to join our operations team. This role is responsible for managing the end-to-end order fulfillment process—from processing customer orders to coordinating deliveries and ensuring accurate, on-time execution. The ideal candidate has extensive experience in...
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Order Management Representative
1 week ago
Quezon City, National Capital Region, Philippines Fortem Cement Corporation Full time ₱800,000 - ₱1,200,000 per yearJob SummaryWe are looking for a highly organized and customer-focusedOrder Management Coordinatorto join our operations team. This role is responsible for managing theend-to-end order fulfillment process—from processing customer orders to coordinating deliveries and ensuring accurate, on-time execution.The ideal candidate has extensive experience inorder...
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Fulfillment Analyst I
1 week ago
Quezon City, Philippines RELX Full timeRELX Quezon City, National Capital Region, Philippines Fulfillment Analyst I Overview The LexisNexis Risk Solutions – Claims Record Unit (Internet Research) provides streamline processes in retrieving accident and incident reports from various Law Enforcement Agencies in support of LN Police Records product customers. Our commitment is to provide Insurance...
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Fulfillment Associate
1 week ago
Marikina City, National Capital Region, Philippines Dermorepubliq Corporation Full time ₱150,000 - ₱250,000 per yearJob Title:Fulfillment StaffJob Family:OperationsDepartment:FulfillmentWork Set Up:OnsiteReports To:Fulfillment SupervisorJob SummaryThe Fulfillment Staff is responsible for executing daily order fulfillment tasks with accuracy and efficiency. This role involves picking, checking, assembling, and packaging orders while maintaining quality control and...