
Healthcare Associate
7 days ago
We're Hiring: Healthcare Customer Service Associate
Work Location:
On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City
Schedule:
Shifting (aligned with U.S. healthcare client operations)
At
Strategic Office Support, Inc.
, we partner with U.S. healthcare providers to deliver reliable, professional, and high-quality support services. We're looking for
Healthcare Customer Service Associates
who are ready to take their careers to the next level in a dynamic and rewarding environment.
What You'll Be Doing
- Support U.S. clinics by handling calls, emails, and other admin tasks with accuracy and professionalism.
- Perform healthcare-related processes such as insurance verification, billing support, and patient intake.
- Work closely with a collaborative team to ensure seamless operations for our U.S. partners.
- Deliver excellent customer service with a client-focused mindset.
What We're Looking For
- Strong English communication skills (both verbal and written).
- 1–5 years of BPO experience (healthcare background is an advantage but not required).
- Willingness to work U.S. hours and adapt to shifting schedules.
- Proactive, adaptable, and motivated to learn and grow.
What We Offer
- Competitive base salary + performance bonuses.
- Paid training and structured onboarding.
- 13th-month pay, overtime, and night differential.
- HMO coverage and other employee benefits.
- Company-sponsored activities and a fun, supportive culture.
- Career growth opportunities with clear promotion pathways.
Competitive pay. Career growth. Supportive culture. If you're looking for a role that offers more than just a job, apply now as a Healthcare Associate
Apply today and start your journey with us
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