URGENT PHRN Quality Analyst healthcare with SOB up to 40k | Pasig l Onsite
7 days ago
Job Purpose Ensure that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement. Primary Duties and Responsibilities We are currently looking for a keen individual who is responsible for conducting audits for healthcare account. The role includes providing feedbacks, ratings, coaching tips for the agents, all of which must be communicated to agents and their assigned team lead Key Accountabilities Delivers required number of QA Monitors on a timely manner Provide quality metric analysis on compliance scores Participates in call calibration to understand and identify targets Generates and trends daily/weekly/monthly QA related reports Performs side‑by‑side sessions and provide real‑time feedback Skilled in pinpointing root cause/s for performance variance Provide recommended intervention activities to address quality metric opportunities identified Qualifications At least 2 years of QA experience in a BPO set up with US Healthcare account/background. Bachelor's Degree in Nursing with active PH Registered Nurse license Impeccable communications skills - verbal and written Strong attention to details and strict adherence to guidelines Experience in coaching and mentoring is an advantage #J-18808-Ljbffr
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, Metro Manila, Philippines Global Group Innovative Services, Inc. Full timeNOW HIRING RCM/ Healthcare Specialist | 30K-40K SALARY | PASIG, MAKATI, ORTIGAS Job Opening: Revenue Cycle Management (RCM) Specialist Join one of the leading healthcare outsourcing companies in the Philippines! We are urgently hiring Revenue Cycle Management Specialists who are passionate about ensuring accurate and efficient medical billing and insurance...
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PHRN Quality Analyst
2 weeks ago
Manila, Philippines Gap Solution Recurrent Firm Full timePHRN Quality Analyst (QA) Location: Ortigas (Onsite) Shift: Night Shift Salary: PHP 50,000–55,000 | Can Start ASAP Qualifications: Must be a Registered Nurse (PHRN) with a valid PRC license 1–2 years of experience as a Quality Analyst (QA) in the BPO/Healthcare industry Strong background in quality monitoring and compliance in healthcare...
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PHRN Quality Analyst
3 weeks ago
manila, Philippines Gap Solution Recurrent Firm Full timePHRN Quality Analyst (QA) Location: Ortigas (Onsite) Shift: Night Shift Salary: PHP 50,000–55,000 | Can Start ASAP Qualifications: Must be a Registered Nurse (PHRN) with a valid PRC license 1–2 years of experience as a Quality Analyst (QA) in the BPO/Healthcare industry Strong background in quality monitoring and compliance in healthcare...
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Ortigas, Metro Manila, Philippines Cobden & Carter International Full time ₱40,000 - ₱50,000 per yearQualifications:Active PHRN with 1 year BPO experience any healthcare international voice and 1 year hospital experienceActive PHRN with UMR experience InterQual (for other LOB)Good communication skillsCan start ASAPMust be amenable to work ONSITE (Site Location: Ortigas, Pasig)Offer:40,000 – 50,000 salary packagesOthersBy Applying, you give consent to...
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PHRN – Healthcare Account
2 weeks ago
Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time ₱40,000 - ₱50,000 per yearPHRN – Healthcare Account (BPO and Hospital Experience)Work Setup: 100% OnsiteWork Location: ManilaStart Date: ASAPOpenings: 7Job OverviewWe are hiring Active Philippine Registered Nurses (PHRN) with both hospital and BPO healthcare voice experience. The successful candidate will provide clinical support and medical review assistance to international...
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Quality Analyst
3 weeks ago
, Metro Manila, Philippines Omega Healthcare Management Services Inc. Full timeResponsible for call quality monitoring and quality assurance Uploads and manages voice call recordings Ensures quality compliance by means of sales verification depending on the type of campaign. Provides complete and accurate quality and productivity reports Consolidates and tracks production stats at a team and individual level Provides monitoring...
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Urgent: Team Leader
2 weeks ago
, Metro Manila, Philippines Omega Healthcare Management Services Inc. Full timeJob Title: Team Leader Healthcare | Ortigas, Pasig The Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. Provide recommendations to the management to improve processes. Generates and/or utilizes productivity and other tracking reports. Oversees daily work production and delegates work...
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Healthcare Quality Analyst
3 weeks ago
manila, Philippines Gap Solution Recurrent Firm Full timeHealthcare Quality Analyst (Onsite – Night Shift) Location: Ortigas, Pasig City Salary Package: ₱30,000 – ₱35,000 We are looking for a Healthcare Quality Analyst (QA) to join our growing team. If you have solid healthcare QA experience in the BPO industry, we want to hear from you. Responsibilities: • Monitor and evaluate calls, chats, or...
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Manila, Philippines Gap Solution Recurrent Firm Full timeJob Title: PHRN – Healthcare Account (BPO and Hospital Experience) Work Setup: 100% Onsite Work Location: Manila Start Date: ASAP Openings: 7 Job Overview We are hiring Active Philippine Registered Nurses (PHRN) with both hospital and BPO healthcare voice experience. The successful candidate will provide clinical support and medical review assistance to...
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Immediate Hiring! PHRN Benefits
2 weeks ago
, Metro Manila, Philippines Omega Healthcare Management Services Inc. Full timeCoverage and Access Specialist (PHRN) Professionally and compliantly interact with insurance payer representatives during outbound phone calls for benefit verifications (New BVs, Annual reverification BVs and Bridge Eligibility Checks) and coverage exception follow up calls (Prior Authorization (Pas), Non- Formulary Exceptions (NFEs) and Appeals) Volume and...