Sr. IT Service Desk Analyst

YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

Overview IT Service Desk Analyst 16-Nov-2024 Corporate Segment Full-time Digital & Technology/Information Technology Makati City - National Capital Region - Philippines About the Role As a CBRE D&T Help Desk Coordinator, you will coordinate the operations and performances of the global service desk to resolve client issues effectively and efficiently. This...

We are looking for an experienced Service Delivery Manager to oversee IT infrastructure operations and service desk delivery. This role requires a strong background in project management, IT service delivery, and infrastructure support, with the ability to ensure consistent service quality, operational efficiency, and alignment with business objectives.Key...

What you'll be doingThe Service Desk Analyst offers technical support to clients, addressing Level 1/2 issues and escalating as necessary. This role involves daily interaction with end-users, requiring efficient problem-solving and customer service skills to ensure a positive support experience. Analysts are expected to work within defined SLA timelines and...

Relevant experience in L1 Service Desk Analyst with a strong customer interaction experienceGood troubleshooting skillsExposure to Active Directory, DNS, DHCP, and VPNWilling to work in a 24x7 environment and provide weekend coverage, if needed.Ability to multitask in a fast-paced environment.Excellent ability to learn and articulate technical...

Job Summary: The Service Desk Team Lead is responsible for leading and supervising the Service Desk team to ensure the efficient and effective delivery of IT support services. This role involves managing service desk tickets, addressing hardware and software issues, and providing first‑line support. The Team Lead is also expected to identify and implement...

The Service Desk Lead oversees the day-to-day operations of the SSI IT Service Desk, with the primary goal of ensuring timely and efficient resolution of user issues and requests.The role makes decisions about the coordination of the team's day-to-day activities to ensure deadlines and service levels are met.Provide guidance, training, and support to Service...

We are looking for a proactive and technically skilled Service Desk Analyst to join our IT support team. You will be the first point of contact for end-users seeking technical assistance, responsible for diagnosing, troubleshooting, and resolving hardware, software, and network-related issues.This role requires strong communication skills, a customer-focused...

We are seeking a motivated and customer-focused IT Helpdesk / Service Desk Analyst to provide first-line technical support and assistance across the organization. The ideal candidate will have a foundational understanding of IT systems, excellent communication skills, and a strong desire to resolve technical issues efficiently and professionally.Key...

Actionlabs IT Services Corp We provide Managed Services and solutions for the benefit and continued improvement of businesses across different industries.With over a decade of experience, trusted technology partners, nationwide presence and a team of competent industry professionals, we aim to deliver Managed Solutions Anytime, Anywhere to help businesses...