Technical Support Engineer
3 weeks ago
Technical Support Engineer CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. We are looking for Technical Support Engineers As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You'll work with different systems, software, and hardware, and follow standard procedures to elevate unresolved issues to the appropriate internal departments. Requirements 2+ years of experience supporting enterprise wired or wireless networks 2+ years of college or an equivalent with a computer networking, Computer Science, or Information Technology focus/major Relevant technical certifications such as Cisco CCNA, Net+, NSE 3+ Fortinet, Fortinet Certified Fundamentals, or ITIL 4 Excellent verbal, written and interpersonal skills Outstanding customer service skills and dedication to providing exceptional customer care Self‑motivated and self‑starter Focus on quality and customer service Exceptional listening and analytical skills Solid time management skills Ability to multitask and successfully operate in a fast paced, team environment Adaptability to change and ability to set and adjust priorities as needed Benefits Free one meal a day Emergency loan and financial assistance programs Free 24‑hour snacks and beverages Health insurance and health subsidy Retirement plan, life insurance, and savings plan Team socialization allowance and attendance bonuses Year‑end performance bonus (company discretion) And much more Seniority level Entry level Employment type Full‑time Job function Information Technology Industries Technology, Information and Internet Location: Cagayan De Oro City, Northern Mindanao, Philippines #J-18808-Ljbffr
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Technical Support Engineer | SaaS
4 weeks ago
Cagayan de Oro, Philippines Exypnox Inc Full timeWe’re looking for a Technical Support Engineer to support NinjaOne, a global leader in remote monitoring and management software. In this role, you’ll deliver exceptional technical support to IT professionals and managed service providers using NinjaOne’s platform. You’ll troubleshoot software and system issues , provide solutions with clarity and...
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Cagayan de Oro, Philippines Realynk (Formerly Trans Support) Full timePart-time Technical Support Specialist for Saas Company in NY We are searching for a professional and courteous technical support specialist with great troubleshooting skills to help our users maximize their experience with our SaaS ERP platform designed for marketing and advertising agencies. The technical support specialist will be tasked with resolving...
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IT Technical Support
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines ACE-1 IT SOLUTIONS, INC. Full time ₱250,000 - ₱500,000 per yearProvide Level 1 technical support and troubleshooting for local area networks (LAN), printers, scanners, laptops, desktops, CCTV systems and other IT equipmentProvide Level 1 technical support and troubleshooting for software applications loaded on desktop and laptop computersRespond and acknowledge IT issues and concerns either in person, over the phone or...
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Technical Support Representative
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱200,000 - ₱400,000 per yearJoin the dynamic team as a Technical Support Representative. This full-time role is based in Cagayan de Oro, Misamis Oriental and offers the opportunity to work in a virtual environment. You will be responsible for providing exceptional customer service and technical support to our clients, ensuring their satisfaction and resolving any issues they may...
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Technical Support Associates
1 week ago
Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full timeAs a Technical Support Associate, you'll be the first point of contact for customers, providing excellent customer service and technical assistance to help resolve their queries. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Whether customers reach out by phone, email or chat, you'll use your problem-solving skills to provide prompt and...
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Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱200,000 - ₱400,000 per yearMassive hiring for Technical Support Associates to join our growing team in Cagayan de Oro, Misamis Oriental. In this full-time position, you will be responsible for providing exceptional customer service and technical support to our clients. No prior experience is required as we will provide comprehensive training to get you up to speed.What you'll be...
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Technical Support Associates
6 days ago
Cagayan de Oro, Philippines TORCH Solutions Full timeMassive hiring for Technical Support Associates to join our growing team in Cagayan de Oro, Misamis Oriental. In this full-time position, you will be responsible for providing exceptional customer service and technical support to our clients. No prior experience is required as we will provide comprehensive training to get you up to speed. What you'll be...
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Technical Support Associates
4 days ago
cagayan de oro, Philippines TORCH Solutions Full timeMassive hiring for Technical Support Associates to join our growing team in Cagayan de Oro, Misamis Oriental. In this full-time position, you will be responsible for providing exceptional customer service and technical support to our clients. No prior experience is required as we will provide comprehensive training to get you up to speed. What you'll be...
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Technical Support Associates
3 days ago
cagayan de oro, Philippines TORCH Solutions Full timeMassive hiring for Technical Support Associates to join our growing team in Cagayan de Oro, Misamis Oriental. In this full-time position, you will be responsible for providing exceptional customer service and technical support to our clients. No prior experience is required as we will provide comprehensive training to get you up to speed. What you'll be...
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Technical Support Associates
4 weeks ago
Cagayan de Oro, Philippines TORCH Solutions Full timeAs a Technical Support Associate, you'll be the first point of contact for customers, providing excellent customer service and technical assistance to help resolve their queries. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Whether customers reach out by phone, email or chat, you'll use your problem-solving skills to provide prompt and...
