Relationship Manager

Relationship Manager - Corporate Banking (NCR)

Our Corporate Banking Group is looking for experienced professionals to join us in our NCR sites in the role of Relationship Manager.

In this role, you will be key to the bank's growth by building strong relationships with clients. Your responsibilities include setting up new accounts, managing loan portfolios, supporting various banking departments, and ensuring effective account management. You will monitor and address potential risks in client accounts, negotiate solutions for problem accounts, and guide Account Associates in handling daily client needs. Your goal is to increase the bank's profits through loans, fees, and deposits.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

Key Responsibilities:

• Actively seek and develop new bank relationships, managing them to align with the bank's strategic goals, and focus on increasing deposits for better asset returns while complying with regulations.
• Consistently generate revenue by ensuring account relationships are profitable, distributing targets among managers effectively, and meeting return on capital employed (ROCE) goals.
• Continuously monitor asset quality, report potential problems, and be selective in account solicitation to keep credit risk within acceptable levels.
• Regularly interact with clients to strengthen relationships, address their requests and complaints promptly, and ensure timely completion and rectification of account documentation.
• Adhere to anti-money laundering (AML) and know your customer (KYC) regulations, including reviewing transaction alerts and maintaining proper record keeping as per regulatory standards.
• Provide leadership by inspiring and training team members, developing career plans, implementing succession planning, and ensuring staff compliance with AML training requirements.

What we’re looking for

• College graduate, preferably a degree in Business/Management/Marketing, Commerce, Economics, or Finance/Accounting/Banking with a strong finance or marketing background
• Preferably 2 years as a Relationship Manager in commercial and or corporate lending with another similar sized or bigger bank.
• Knows banking products and industry, Marketing, Data Analysis, Financial Monitoring and Reporting, Research, and Risk Management.
• For more senior RMs with ranks of Senior Manager and above, exposure to project finance lending is a critical advantage.
• Demonstrates strong analytical skills with the ability to interpret critical business and industry information to support sound credit decisions.
• Highly personable and articulate, with proven ability to build trust, manage client relationships, collaborate across teams, and deliver results under pressure.

What you can expect from joining our team

• Career development and training opportunities.
• Competitive salary package and benefits.
• Performance-based incentives and recognition programs to reward high-performing individuals.
• Opportunity to work with industry experts and be mentored by them.
• Defined career progression paths to guide you in your professional growth.

We are an equal opportunities employer and welcome applications from all qualified candidates.