relationship manager

1 week ago


Philippines Globe Telecom Full time ₱120,000 - ₱180,000 per year

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Identifies, prioritizes and develops relationship strategy for high-value retention, expansion clients and acquisition targets. Delivers knowledgeable advice and solutions, institutionalizes client relationships, and optimizes revenue opportunities to the Company. Isolates current and emerging client needs and proactively introduces solutions. Works with relevant business partners in team-based portfolio development and expertise delivery. Plans and executes quality client/prospect calls. Manages transaction processes from initial engagement through final close, including structure, pricing, internal approval / compliance processes and documentation

Drives high-touch customer relationship strategies to enhance loyalty, premium service, and revenue growth. Overseeing Territory Heads and PRMs, this role ensures exceptional engagement, revenue opportunities, and the Platinum experience standard. They shape relationship management strategy, implement exclusive offerings and retention programs, and lead premium service recovery.

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed

here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.


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