Sales Support

Sales Support Freight Forwarding And Salesforce

Job Description

Job Summary

Customer service specialist objective is to serve customer's PO complete & on time and to maximize customer's satisfaction. CSD must ensure efficient communication with sales and clients concerning orders, deliveries, and other operational concerns.

Job Description / Key Responsibilities:

• PO/SO treatment – Customer communication
• To receive and acknowledge PO (purchase order)
• To convert PO to SO, timely posting in SAP
• To provide updates on the status of PO to Sales and Clients
• To accommodate all inquiries and concerns should they arise

• Production Planning
• To collaborate with the Production team to build weekly Production Planning
• Ensure optimal availability of FG
• Minimize inventory on floor

• PULL OUTs
• To communicate efficiently with Credit and Collection and be constantly updated about customers\' status
• To coordinate with the Warehouse team for inventory management
• Maximize / accelerate pull outs
• To work together with the logistics team for Delivery planning and again maximize pull out
• Optimize co-load and help minimize Logistics costs

• Returns and Quality
• To notify the quality team for the approval of returns of goods and other quality-related concerns

Qualifications

• College graduate preferred (Business, Agribusiness, Supply Chain, or related).
• 2–5 years customer service experience; feedmill/agribusiness background is an advantage.
• Basic knowledge of feed SKUs, packaging, and production flow (RM → Production → FG).
• Proficient in MS Office/Google Workspace; familiar with SAP is a plus.
• Strong communication, coordination, and problem-solving skills.
• Able to work under time pressure and shifting priorities.
• Fresh graduates or entry-level applicants are welcome, especially those eager to learn and grow in the role.

Note: This advertisement indicates regional restrictions for applicants.

Customer Service Specialist

Posted 1 day ago

Job Description

PO/SO treatment – Customer communication

To receive and acknowledge PO (purchase order)

• To convert PO to SO, timely posting in SAP.
• To provide updates on the status of PO to Sales and Clients

To accommodate all inquiries and concerns should they arise

Production Planning

To collaborate with the Production team to build weekly Production Planning

• Ensure optimal availability of FG
• Minimize inventory on floor

PULL OUTs

To communicate efficiently with the Credit and Collection and be constantly updated about customers\' status.

• To coordinate with the Warehouse team for inventory management
• Maximize / accelerate pull outs
• Minimize ageing inventory

To work together with the Logistics team for Delivery planning and again maximize pull out

o Optimize co-load and help minimize Logistics costs.

Returns and Quality

To notify the quality team for the approval of returns of goods and other quality-related concerns

Qualifications:

• Bachelor\'s degree in Business Administration, or any related field.
• Strong data entry skills with exceptional attention to detail.
• Excellent communication and coordination skills, with the ability to effectively interact with sales teams and customers to ensure smooth order processing and issue resolution.
• Proven problem-solving and conflict resolution skills in a fast-paced environment.
• Familiarity with order-to-delivery processes, including delivery planning and production planning.
• SAP knowledge is a plus
• Fresh graduates are encouraged to apply.

Job Type: Full-time

• Company events
• Health insurance
• Paid training

Location requirements and education/experience expectations follow in related postings.

Office Staff (Customer Service)

Posted today

Job Description

College graduate. - With or without experience. - Good communication skills. - Computer Literate.

Job Types: Full-time, Fresh graduate

Salary: Php390.00 per day

Schedule: Day shift

Supplemental pay types: 13th month salary, Overtime pay

Location: Cagayan de Oro

Education: Bachelor\'s (Preferred)

Experience: Customer Service Representative: 1 year (Required)

Language: English (required)

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Retail Account

Posted today

Job Description

Responding to customer calls, answering questions, troubleshooting problems, providing information and handling complaints regarding products or services.

Qualifications:

• Must be at least 18 years old
• High School Graduate or Senior High School Graduate
• Above average English communication skills
• Good computer navigation skills on multiple systems
• Typing speed 25-30 WPM

Salary: Php15,000.00 - Php20,000.00 per month

Schedule: 8 hour shift

Location: Cagayan de Oro, Misamis Oriental

Education: Bachelor\'s (preferred)

Experience: Customer Service Representative: 1 year (preferred)

Language: English (required)

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Work From Home

Posted today

Job Description

Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization\'s products or services.

Qualifications:

• Must be at least 18 years old
• High School Graduate or Senior High School Graduate
• Above average English communication skills
• Good computer navigation skills on multiple system
• Typing speed 25-30 WPM

Salary: Php15,000.00 per month

Benefits: Flexible schedule, Flextime, Paid training, Pay raise

Location: Cagayan de Oro City, Misamis Oriental

This advertiser has chosen not to accept applicants from your region.

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