Patient Support Executive

2 days ago

Metro Manila Philippines Buscojobs Full time

Overview

Patient Support Executive / Customer Service roles in Manila. Multiple postings reference Customer Service Representatives, Customer Service Associates, and Technical Support. Locations include Makati, Alabang, Mandaluyong, Taguig, Pasig and Quezon City with various shifts and onsite requirements.

Typical Responsibilities
  • Manage various customer issues depending on account assignment, including billing and collections support, client inquiries, product support or inbound sales.
  • Prompt and accurate sales order creation (voice/electronic) in accordance with policies and system procedures to ensure efficient order fulfillment.
  • Log, follow up, and close complaints based on defined service level agreements; coordinate with departments (Logistics, Operations, Commercial, Technical, Procurement) as needed.
  • Maintain proper customer management in line with defined call flow parameters to achieve satisfaction and positive relationships.
  • Inform and regularly update clients on company customer contact tools to facilitate order fulfillment.
Qualifications
  • Bachelor’s degree or equivalent; fresh graduates welcome in some postings; college undergraduates may be considered with related experience.
  • 0–5 years (or 6 months+ for certain postings) in customer service, order processing, back office, or related fields.
  • Fluent in English; good written and verbal communication skills (Filipino/English where specified).
  • Willing to work onsite in various locations (Makati, Alabang, Mandaluyong, Taguig, Pasig) with shifting or full-time schedules.
  • BPO experience is an advantage in some postings.
Location & Schedule (selected postings)
  • Makati, National Capital Region — Makati site; shifts; posted today.
  • Alabang — shifting schedules; onsite.
  • Mandaluyong (3F Forum Robinsons Mall, Pioneer St. & EDSA) — walk-in interviews on weekdays; onsite.
  • Taguig (BGC) — onsite opportunities; various shifts including evening and night; onsite requirements.
  • Pasig/Quezon City — onsite sites with walk-in interview options; salary packages vary by role.
Application & Perks (examples)
  • Onsite work; health insurance (HMO) with dependents; 13th month pay; bonuses; transportation or parking allowances; paid training; opportunities for promotion.
  • Salary ranges vary by posting: commonly Php 18,000–Php 35,000 per month depending on role and experience.
  • Walk-in or online application as indicated by the posting; bring updated resume and valid ID where required.
Notes

Some postings include explicit statements about the interview process (e.g., virtual or walk-in, no assessment, or immediate start). Ensure you meet location and shift requirements before applying.

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