Business Application Analyst I

2 weeks ago


Pasig, Philippines Robinsons Land Corporation Full time

Overview Business Application Analyst I (SAP) - Residential Division Responsibilities Provide first-level support for application issues and user requests. Monitor, track, and resolve support tickets. Help review and prepare Business Requirement Documents (BRDs). Perform system testing and work with developers to fix issues. Work closely with business users, technical teams, and external partners. Create and update system guides, SOPs, and self-help materials. Support system operations and assist in migrating legacy accounts to SAP. Manage SAP ECC change requests, including process improvements and new developments. Assist in the implementation of SAP S/4HANA, focusing on system transition and deployment. Preferred Skills & Qualifications Bachelor’s degree in IT, Computer Science, or a related field. 1-2 years work experience Experience in application support, system administration, or business systems. Knowledge of SAP ECC and SAP S/4HANA (implementation and support). Ability to create documentation, guides, and SOPs. Familiar with system migration, testing, and issue tracking tools. Strong problem-solving, communication, and teamwork skills. ITIL or IT Service Management knowledge is a plus. Seniority level Associate Employment type Full-time Job function Information Technology EEO statements and related legal requirements are acknowledged as applicable. Referral programs and related notices are not included in this refined description. #J-18808-Ljbffr



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