Application Analyst CRM

6 days ago

Pasig, National Capital Region, Philippines Asian Technology Solutions Full time ₱750,000 - ₱900,000 per year

Scope of Work

  • Application Support : Responsible to solve Tickets escalated from Level 1 Support as system bugs, requests for service and change requests
  • Ticket Analysis: Responsible to analyze the tickets and identify the Root Cause
  • Training: Responsible for the Level 1 Training to guarantee the correct knowledge sharing and the correct split of tickets Level 1 vs Level 2. Involved in Service Introduction when new features are going live in the system
  • Project: Limited support of projects under the supervision of Application Consultant

Qualifications

  • Bachelor's Degree preferably in Sales or Business
  • At least 2-3 years relevant experience
  • Experience with SAP CRM 7 is Mandatory in the following Areas:
  • CRM Sales (Account, Activity, Opportunity, Quotation)
  • CRM Interaction Center (Interaction Record, Service Requests, Service Orders)
  • Experience with SAP C4C will be considered in the evaluation
  • Knowledge of other SAP modules (ie. CS, SD, LE) will be extra bonus
  • This experience must come from similar Sales companies/operations or from a Consultancy Company where proven experience can be documented
  • International experience from either previous job in Global oriented Companies or from similar experience through consultancy assignments are mandatory

Job Type: Full-time

Pay: Php70, Php75,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Application Analyst: 2 years (Required)
  • SAP CRM: 2 years (Preferred)

Work Location: In person

  • Senior Business Analyst CRM

    4 days ago

    Pasig, National Capital Region, Philippines Talentium Full time ₱1,200,000 - ₱2,400,000 per year

    Job Type: Fixed term / Independent Contractor roleContract length: 12 months / renewableAbout the Role:We are seeking a Business Analyst (BA) with a minimum of 3 years' experience, ideally in the finance industry, and strong analytical skills. Key responsibilities include project planning, requirement gathering from private sector operation department...

  • CRM & Loyalty Specialist

    2 days ago

    Pasig, National Capital Region, Philippines EnablesGROUP Full time ₱480,000 - ₱660,000 per year

    Job Details:As our CRM & Loyalty Manager, you'll play a pivotal role in deepening our relationship with customers by designing and executing data-driven CRM strategies and developing a best-in-class loyalty program. You will own the customer journey across email, SMS, and loyalty touchpoints—ensuring every communication feels personal, timely, and aligned...

  • Senior Business Analyst CRM

    2 days ago

    Pasig, National Capital Region, Philippines Tata Consultancy Services Full time ₱1,500,000 - ₱3,000,000 per year

    Scope of Work/ResponsibilitiesRequirement gathering: Elicit, analyze, and document business requirements to facilitate collaboration between stakeholders and IT teams.Project planning: Responsible for project delivery and providing updates on status, progress, and issues.Solution alignment: Ensure solutions align with business goals, meet quality standards,...

  • System Analyst- CRM

    4 days ago

    Pasig, National Capital Region, Philippines Annonymous Full time ₱360,000 - ₱720,000 per year

    3-5 years experience working with information technologies and systems analysisWorking experience in implementing systems / applications with several integration pointsAbility to assess business requirements and translates them into relevant solutionsAbility to write Technical and Functional Specifications and other relevant Design documents (e.g. Data...

  • Application Analyst, Data Management

    2 weeks ago

    Pasig, National Capital Region, Philippines Grundfos IS Support & Operations Centre Phils. Inc. Full time ₱900,000 - ₱1,200,000 per year

    As a Data Management Application Analyst, you will play a key role in delivering professional, global IT support to Grundfos Information Services (IS) end users. You will provide essential application consultancy for Data Management Solutions & Services, drive continuous business improvements, and ensure users gain maximum value from the applications. You...

  • Application Analyst, Data Management

    1 week ago

    Pasig, National Capital Region, Philippines GRUNDFOS Full time ₱1,200,000 - ₱2,400,000 per year

    As aData Management Application Analyst, you will play a key role in delivering professional, global IT support to Grundfos Information Services (IS) end users. You will provide essential application consultancy for Data Management Solutions & Services, drive continuous business improvements, and ensure users gain maximum value from the applications. You...

  • Application Analyst, Data Management

    1 week ago

    Pasig, National Capital Region, Philippines Grundfos IS Support & Operations Centre Phils. Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    As a Data Management Application Analyst, you will play a key role in delivering professional, global IT support to Grundfos Information Services (IS) end users. You will provide essential application consultancy for Data Management Solutions & Services, drive continuous business improvements, and ensure users gain maximum value from the applications. You...

  • Business Analyst

    1 week ago

    Pasig, National Capital Region, Philippines Avyan Global Full time ₱900,000 - ₱1,200,000 per year

    Business Analyst (APAC)Location:Singapore (Hybrid)Who are we?The age of AI is disrupting the marketing industry and this disruption is creating opportunities for start-ups. Avyan is a new age digital agency working at the intersection of marketing and tech- delivering services for our clients of all sizes suited to this new reality. We are partners of The...

  • IT Applications Analyst

    2 days ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱30,000 - ₱60,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Sr Data Analyst

    2 days ago

    Pasig, National Capital Region, Philippines Top Source Executive Search Inc. Full time ₱1,080,000 - ₱1,320,000 per year

    Work set-up: Hybrid | 3 days WFH 2 days Onsite | Night ShiftSalary: 90K-110K (depending on skills and experience)Location: Ortigas East, Pasig CityThe Senior Data Analyst uses advanced analytics to interpret marketing data, create actionable insights, and optimize campaigns. Collaborating closely with the stakeholder, marketing teams and other functions, the...