Roster: Communications Support Officer

Overview Roster: Communications Support Officer role at World Health Organization (WHO). Responsibilities To increase awareness of current and emerging public health issues and WHO recommendations and activities through the design and implementation of a comprehensive communication strategy for the CO in the context of current WHO guidelines and policies; To help disseminate relevant findings and lessons learned from international and local initiatives; To assist in the planning, development, refinement, dissemination and evaluation of health education and health promotion activities and materials; To promote improvements in programme communications and advocate for policy action; To strengthen capacity for effective coordination and communication activities (including relations with the media) during outbreaks and emergencies; To support effective internal communication, ensuring that the WHO Philippines workforce is aware of key initiatives and developments. Objectives of the Programme To increase awareness of current and emerging public health issues and WHO recommendations and activities through the design and implementation of a comprehensive communication strategy for the CO in the context of current WHO guidelines and policies; To help disseminate relevant findings and lessons learned from international and local initiatives; To assist in the planning, development, refinement, dissemination and evaluation of health education and health promotion activities and materials; To promote improvements in programme communications and advocate for policy action; To strengthen capacity for effective coordination and communication activities (including relations with the media) during outbreaks and emergencies; and To support effective internal communication, ensuring that the WHO Philippines workforce is aware of key initiatives and developments. Description Of Duties Develop and support the implementation of communication strategies and plans to raise awareness of key health issues and encourage appropriate actions to address them, in coordination with relevant staff in the CO, regional and/or headquarters communication focal points, the Department of Health (DOH) Health Promotion Bureau (HPB) and other relevant counterparts. Support implementation of the WHO corporate communication strategy to improve understanding and visibility of the Organization’s programmes and achievements at country level, and encourage engagement and support from partners. Identify marketable subjects/success stories and develop communications and advocacy products including for partnerships and resource mobilization initiatives. Support optimal outreach and dissemination to target audiences on suitable channels and platforms, including the WHO website, traditional and social media. Organize events, campaigns and media briefings, coordinating between journalists and WHO experts, as required. Build and maintain productive networks and contacts with the media and key national communication counterparts to ensure optimal coverage of key health issues and WHO’s work. Apply, as a national of the country or territory, knowledge of the linguistic, social and cultural norms of diverse national stakeholders and audiences to: (i) support the development/updating of content and stakeholder linkages for the WHO country office; and (ii) the sensitive design and delivery of effective communication products and activities, including through the website, events, social media and media engagements. Support regular monitoring of media and social media, tracking audience/target group perceptions of the Organization, identifying potential reputational risks and proposing risk-mitigation communications measures to CO leadership. Collaborate with the DOH/HPB and other national stakeholders, development and other strategic partners to plan, produce, disseminate and evaluate campaigns to improve health outcomes and share information on national health and development priorities. Advocate for organizational priorities and represent WHO in the United Nations Communication Group for the Philippines. Support specialized emergency or multi-hazard risk communications, social mobilization, and community engagement, in preparation for, during and after public health crises, emergencies and outbreaks. Support country office leadership on strategic external and internal communications, with sensitivity to national social and cultural norms, where required. Coordinate and deliver communication and media-sensitization training for WHO country office staff. Required Qualifications Education Essential : A university degree (bachelor’s or higher) in communication, journalism, marketing, public health, political science, international relations, or a similar field. Desirable : Advanced degree or other formal qualification in communication, public health or a related area. This may include courses in strategic communication, graphic design, audiovisual production, and/or social media. Training in health promotion, risk communication, social listening and/or community engagement. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED). Experience Essential : A minimum of two years relevant work experience in delivering communications strategies, services and products at the national level. Desirable : Experience with the World Health Organization, other United Nations agency, government agency (e.g. Department of Health) or NGO. Skills Expertise in communication, media, social media, web, advocacy, public relations, journalistic writing, international relations, effective internal and external networking. Ability to work harmoniously as a member of a team and adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct in line with current guidelines for international public servants. WHO Competencies Teamwork Respecting and promoting individual and cultural differences Communication Creating an empowering and motivating environment Overall attitude at work Use of Language Skills Essential : Expert knowledge of English. Desirable : Expert knowledge of Filipino. Remuneration Remuneration comprises an annual base salary starting at PHP 1,827,954 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave. Additional Information This vacancy notice may be used to fill other similar positions at the same grade level Only candidates under serious consideration will be contacted. A written test and/or an asynchronous video assessment may be used as a form of screening. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from WHED... According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States are strongly encouraged to apply. Persons with disabilities may request reasonable accommodations. Please email with your full name, vacancy number, and accommodation details. An impeccable record for integrity and professional ethical standards is essential. WHO has zero tolerance towards SEA and other forms of abusive conduct. Final candidates will undergo background verification. WHO has a smoke-free environment. For information on WHO's operations please visit: WHO also offers a wide range of benefits to staff, including parental leave and flexible work arrangements. The statutory retirement age for staff appointments is 65 years. This is a National Professional Officer position. Only applicants who are nationals of the country will be considered. Instructions for candidates and vaccination requirements may apply; details at SHW. In case the website does not display properly, follow browser guidance and retry the application. Grade NO-B Contractual Arrangement Fixed-term appointment Contract Duration 12 months Job Posting Oct 7, 2025, 9:56:17 AM Closing Date Oct 21, 2025, 11:59:00 PM Primary Location Philippines-Manila Organization WP_PHL Philippines Schedule Full-time Note: IMPORTANT NOTICE: The deadline for receipt of applications indicated above reflects your personal device's system settings. #J-18808-Ljbffr