Lead, Knowledge Management
2 weeks ago
Lead, Knowledge Management Location: Taguig City, Manila, Philippines Hybrid Job Description We’re looking for a highly organised, insight-driven project leader to support strategic initiatives across our content efforts. In this role, you’ll bring structure to complex projects and use data to guide smart, impactful content decisions. If you’re equal parts planner and strategist — and excited to shape how we connect with our audiences — we want to hear from you Project & Program Management Own and assist in the end-to-end management of content-related projects and initiatives — from scoping and kickoff through execution and post-mortem. Create and maintain project timelines, task assignments, and deliverables using tools like Jira and Confluence. Proactively identify risks, blockers, and bottlenecks, and communicate project updates to stakeholders. Lead and participate in cross-functional meetings (kickoffs, status updates, retrospectives) to keep projects aligned and on track. Workflow & Process Optimization Design, document, and continually improve content production workflows to ensure efficiency, repeatability, and quality. Coordinate with content writers, designers, training, product teams and engineering to streamline handoffs, reviews, and publishing. Implement and enforce SLAs, templates, and content intake processes to reduce friction and increase output. Systems & Tools Management Administer and optimize content operations tools (CMS, DAM, project trackers, automation platforms). Collaborate with engineering and data teams to integrate and maintain systems that support scalable content production. Has experience in HTML, Salesforce, Contentful, Confluence, JIRA, and Google Suite. Governance & Quality Control Ensure content meets style, brand, SEO, accessibility, and compliance standards across all platforms. Maintain clear naming conventions, metadata tagging, taxonomy, and version control protocols. Support audit and cleanup initiatives, helping keep content ecosystems organized and efficient. Content Lifecycle & Asset Management Oversee content inventory, ensuring assets are up-to-date, properly stored, and easily accessible. Coordinate archiving, refresh, and sunsetting efforts as part of content lifecycle management. Enable reuse and repurposing of content across channels and regions. Analytics, Reporting & Optimization Help develop dashboards and reports to track key content KPIs: production volume, publishing velocity, turnaround time, engagement, and content health. Analyze workflows and content performance to identify trends, inefficiencies, or growth opportunities. Collaborate with analytics and marketing teams to measure ROI and inform continuous improvement strategies. Content Strategy Execution Support Translate strategic content goals into executable operational plans and workflows. Help prioritize content initiatives based on strategic value, capacity, and business needs. Provide insight into which content types or formats are working best, and recommend areas of focus or improvement. What You Bring 5+ years in knowledge/content management 2+ years in project management, content strategy or a related role. Proven ability to manage multiple projects with stakeholders across teams. Comfortable using data to guide decisions (e.g. content analytics tools, dashboards, Excel/Sheets). Excellent written and verbal communication skills. Familiarity with Salesforce, Confluence and JIRA. Experience with content audits, HTML writing, or information architecture. #J-18808-Ljbffr
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Knowledge Management Lead
1 week ago
Taguig, National Capital Region, Philippines TaskBridge Hub Full time ₱75,000 - ₱130,000 per yearJob Title: Knowlege Management LeadWork Location: BGC Taguig or MakatiWork Setup: Return to Work Office (RTWO) / HybridShift: Night Shift / ShiftingSalary Range: PHP 75,000 – 130,000Experience: 5–8 yearsAbout the role:We are looking for an experienced Knowledge Management Lead to oversee and enhance the Knowledge Management process within a leading...
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Knowledge Management Lead
4 weeks ago
Taguig, Philippines BIITECH, LLC Full timeOverview Knowledge Management Lead for BIITECH, LLC. Drive the definition, documentation, implementation, and enforcement of knowledge management processes with strong ITIL expertise. Manage knowledge articles, ensure compliance, and provide senior management with actionable insights. Responsibilities Define, document, implement, and enforce the Knowledge...
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Knowledge Management Lead
4 days ago
Taguig, National Capital Region, Philippines GRATITUDE INC. Full time ₱780,000 - ₱1,560,000 per yearKNOWLEDGE MANAGEMENT LEAD IN TAGUIG PHILIPPINES.We are looking for an experienced Knowledge Management Lead to drive the implementation, governance, and continuous improvement of knowledge processes across IT and business teams. The ideal candidate will have strong expertise in ITIL frameworks, process documentation, and stakeholder collaboration to ensure...
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Knowledge Management Lead
1 week ago
Taguig, National Capital Region, Philippines BIITECH, LLC Full time ₱144,000 - ₱270,000 per yearJob Title: Knowledge Management LeadLocation: BGC Taguig or MakatiWork Setup: Hybrid / Return-to-Work-Office (RTWO)Shift: Night Shift / ShiftingSalary Range: PHP 75,000 – 130,000 (BasicRole OverviewWe are looking for a Knowledge Management Lead to drive the definition, documentation, implementation, and enforcement of knowledge management processes. The...
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Lead, Knowledge Management
4 weeks ago
Taguig, Philippines Vista Full timeOverview Knowledge Management Lead – Location: Taguig City, Manila, Philippines. Hybrid work arrangement. We’re looking for a highly organised, insight-driven project leader to support strategic initiatives across our content efforts. In this role, you’ll bring structure to complex projects and use data to guide smart, impactful content decisions. If...
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Lead, Knowledge Management
1 week ago
Taguig, National Capital Region, Philippines Vista Full time ₱900,000 - ₱1,200,000 per yearKnowledge Management LeadLocation: Taguig City, Manila, PhilippinesHybridJob DescriptionWe're looking for a highly organised, insight-driven project leader to support strategic initiatives across our content efforts. In this role, you'll bring structure to complex projects and use data to guide smart, impactful content decisions. If you're equal parts...
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Lead, Knowledge Management
1 week ago
Taguig, National Capital Region, Philippines CimpressVista Full time ₱900,000 - ₱1,200,000 per yearKnowledge Management LeadLocation: Taguig City, Manila, PhilippinesHybridJob DescriptionWe're looking for a highly organised, insight-driven project leader to support strategic initiatives across our content efforts. In this role, you'll bring structure to complex projects and use data to guide smart, impactful content decisions. If you're equal parts...
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Lead, Knowledge Management
2 weeks ago
Taguig, National Capital Region, Philippines CimpressVista Full timeOur TeamAt Vistaprint, our Content Management Team is exceptionally dedicated to building a seamless content ecosystem. We collaborate closely with support teams to ensure flawless content delivery and optimization across the Knowledge Base, Help Center & LMS. Our team strives to set world-class standards in content management.We're looking for a highly...
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Lead, Knowledge Management
4 weeks ago
Taguig, Philippines Vistaprint Full timeJob Description We’re looking for a highly organised, insight-driven project leader to support strategic initiatives across our content efforts. In this role, you’ll bring structure to complex projects and use data to guide smart, impactful content decisions. If you’re equal parts planner and strategist — and excited to shape how we connect with our...
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Knowledge Manager
3 days ago
Taguig, Philippines MicroSourcing Full timeOverview Position: Knowledge Manager Location: BGC, Taguig Work setup & shift: Onsite | Dayshift Join to apply for the Knowledge Manager role at MicroSourcing . Discover your 100% YOU with MicroSourcing! This is a role focused on ensuring the ServiceNow platform maintains accurate, high-quality, and AI-ready data, with a key emphasis on the CMDB and...
