
VP - Global Accounts
4 weeks ago
Overview
VP - Global Accounts - Pasig, National Capital Region, Philippines. Drive operational governance, alignment, and performance for key clients within the Global Accounts portfolio across India, Americas, Europe and the Philippines. Partner with senior leadership to ensure consistency and excellence in operations and data-driven planning.
What you will do- Focus on legacy or new clients in the company’s portfolio
- Establish an operational governance model to ensure efficiency, uniformity, and consistency across geographies
- Drive operational consistency and performance for the client portfolio
- Develop guidelines for performance evaluations, career advancement, and redeployment; build cross-functional relationships with department heads and management
- Partner with leadership to maintain an efficient team structure and performance using analytics, processes, and tools
- Maximize client engagements and collaborate with the leadership team to meet future site needs
- Maintain profit margins and develop internal controls to ensure accountability, building strong relationships with clients and internal partners
- 8+ years in a senior leadership role managing multiple sites and geographies; BPO experience strongly preferred
- Demonstrated financial management and budgeting skills
- Ability to make sound business decisions based on data and statistics
- Ability to leverage the latest technology to enhance team growth
- People-first leadership style with strong communication, interpersonal and leadership skills, plus understanding of organizational behavior, workforce planning, metrics and analytics
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. We offer competitive salaries and comprehensive benefits, a People First culture, and opportunities for internal mobility and professional growth.
DEI and ComplianceTaskUs is an equal opportunity employer. We welcome applicants from diverse backgrounds and provide reasonable accommodations in the hiring process as needed. We do not solicit money from applicants during the process. Apply through the official TaskUs careers site:
AdditionalReq Id: R_2410_15648
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