Senior Technical Support Engineer
1 day ago
Senior Technical Support Engineer (Linux & AWS) LevelBlue Manila, National Capital Region, Philippines 2 days ago Be among the first 25 applicants About LevelBlue LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure‑play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI‑powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services. Learn more at levelblue.com About Role Senior Technical Support Engineer (Linux & AWS) Location: Remote – Philippines (occasional on site visits in Manila as required) Employment Type: Full‑Time (40 hours/week) Schedule: Includes weekends and night shifts and public holidays (paid extra) Compensation: Up to ₱75,000 per month, depending on Linux and AWS experience Benefits: HMO Principal, HMO Dependent, Night Differential Pay, Holiday Pay Start Date: December Laptop provided Overview We are seeking a strong troubleshooting and problem‑solving skill set. Senior Technical Support Engineer specializing in Linux systems administration and AWS. This is a full‑time, remote role for candidates based in the Philippines, with occasional visits to our Manila office upon request. The successful candidate will provide advanced technical support, troubleshooting, and problem resolution for clients. You will collaborate closely with internal teams to ensure customer satisfaction and contribute to process improvement and service quality initiatives. Key Responsibilities Respond to and resolve complex technical incidents efficiently and professionally. Provide advanced technical support across platforms including AWS, SIEM, Email Gateway, and Endpoint. Diagnose, configure, document, and resolve system and network issues. Communicate effectively with customers via phone, email, and screen‑sharing sessions. Collaborate with internal teams to drive timely and effective issue resolution. Contribute to knowledge base and continuous improvement initiatives. Qualifications Advanced proficiency in Linux systems and Cloud administration. 3+ years of experience in the IT industry with minimum 1 year relevant experience in Linux systems and AWS administration. Bachelor’s degree in Computer Science, Information Technology. Strong customer service orientation and professional communication skills (verbal and written). Proven experience in case management and issue tracking. Hands‑on experience with Linux troubleshooting and AWS platform. Strong network troubleshooting and problem‑solving skills. Familiarity with bug submission and escalation processes. Referrals increase your chances of interviewing at LevelBlue by 2x #J-18808-Ljbffr
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Senior Technical Support Engineer
4 days ago
Manila, National Capital Region, Philippines LevelBlue Full time ₱45,000 - ₱75,000 per yearCompany DescriptionLevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity....
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Senior Technical Support Engineer
3 weeks ago
, Metro Manila, Philippines Colossyan Full timeEqual Access to High-Quality Education Moves Our World Forward Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by...
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Senior Technical Support Engineer
1 day ago
, Metro Manila, Philippines LevelBlue Full timeDirect message the job poster from LevelBlue Company Description LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure‑play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense,...
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Senior Technical Engineer, Customer Support
2 weeks ago
Manila, Philippines myGwork - LGBTQ+ Business Community Full timeSenior Technical Engineer, Customer Support Join to apply for the Senior Technical Engineer, Customer Support role at myGwork - LGBTQ+ Business Community Get AI-powered advice on this job and more exclusive features. This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community....
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Technical Support Engineer
2 weeks ago
Manila, Philippines DXC Technology Full timeOverview The Application Operation support engineer in the Delivery organization is an important role ensuring critical applications used by the customer are up and running to meet business requirements. The role brings together competencies in incident, change, problem, capacity and performance and configuration management, and owns the availability...
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Technical Support Engineer
1 day ago
Manila, Philippines JLL Full timeJLL Manila, National Capital Region, Philippines 1 week ago. Be among the first 25 applicants. Responsibilities Maintenance and repairs: Coordinate and schedule preventive and corrective maintenance for all equipment and building systems. This includes overseeing repairs to ensure they are completed on time and to standard. Vendor management: Act as the...
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Senior Technical Support Engineer
3 days ago
Manila, National Capital Region, Philippines Finastra Full time ₱120,000 - ₱180,000 per yearWho are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...
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Senior Technical Support Engineer
4 days ago
Manila, National Capital Region, Philippines Finastra Full time ₱80,000 - ₱120,000 per yearWho are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...
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Customer Technical Support Engineer
3 weeks ago
Manila, Philippines AlphaESS Full timeCustomer Technical Support Engineer AlphaESS Manila, National Capital Region, Philippines Alpha ESS is a leading provider of energy storage solutions that deliver reliable and cost-effective power to homes and businesses. Our products include batteries, inverters, and management systems that help customers save money on energy bills and reduce their carbon...
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Technical Support Engineer
1 week ago
Manila, National Capital Region, Philippines AX Talents Full time ₱900,000 - ₱1,200,000 per yearAbout the RoleWe are seeking a highly skilled Technical Support Engineer to provide expert-level support for our energy storage and inverter products based in Manila, the Philippines. This role is critical for ensuring customer satisfaction, driving product adoption, and staying ahead of technical trends in the renewable energy market. Key...