Talent and Business Partnering Manager

4 weeks ago

Dumaguete, Philippines Sprout Solutions Full time

Responsibilities

  • Serve as a trusted advisor to business leaders, providing insights and recommendations on organizational design, team effectiveness, and leadership needs
  • Partner with operations and recruitment teams to ensure timely hiring and workforce readiness to meet business demands
  • Co-create and drive culture, engagement, and retention programs that resonate with a start-up workforce
  • Support leaders in performance conversations, feedback loops, and coaching, enabling stronger team management
  • Use data and analytics (attrition, productivity, employee sentiment) to identify trends and make actionable recommendations
  • Manage employee relations and workplace challenges with a balanced, fair, and business-focused approach
  • Champion diversity, inclusion, and innovative practices that reflect modern work culture
  • Collaborate with leadership to build career development and growth frameworks for employees
  • Help shape the policies and practices that will scale with the business while keeping flexibility and agility intact
Minimum Qualifications
  • At least 5 years of professional experience in people-facing or business operations roles (e.g., operations leadership, client services, project/program management, or consulting)
  • Demonstrated ability to partner with leadership and influence decision-making in a growing or fast-paced environment
  • Strong understanding of business drivers, scaling operations, and workforce needs in a start-up or BPO set-up
  • Excellent communication, stakeholder management, and problem-solving skills
  • Experience handling organizational challenges (team dynamics, change management, scaling, culture-building)
  • Ability to use data and insights to guide people and business strategies
  • Adaptable, hands-on, and comfortable wearing multiple hats in a start-up environment
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