Chat Support
2 weeks ago
Are you an IT whizz with a passion for delivering exceptional customer service? We are seeking a proactive and tech-savvy Chat Support (Technical Account) to join their dynamic team in Cebu Central Visayas. In this full-time role, you will be the first point of contact for customers, providing technical support and guidance via chat. If you thrive in a fast-paced environment and enjoy solving complex IT problems, this could be the perfect opportunity for you.What you'll be doingProvide timely and effective technical support to customers via chat, addressing a wide range of IT-related queries and issuesDemonstrate strong troubleshooting skills to identify and resolve problems efficientlyMaintain a high level of technical knowledge and stay up-to-date with the latest software, hardware and industry trendsDocument and escalate complex issues to the appropriate team or department as neededContribute to the continuous improvement of the chat support service by providing feedback and suggestionsFoster a positive and customer-centric experience, ensuring a high level of customer satisfactionWhat we're looking forExcellent communication and interpersonal skills, with the ability to explain complex technical concepts in a clear and concise mannerStrong problem-solving and critical-thinking skills, with a solutions-oriented mindsetFamiliarity with common software applications, hardware, and operating systemsAbility to work collaboratively in a team environment and adapt to changing prioritiesProficient in English, both written and verbal Apply now to become our next Chat Support (Technical Account)
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Proactive Chat Support Professional
5 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeJob OverviewWe are looking for a Proactive Chat Support Professional to join our team in Cebu Central Visayas. As the first point of contact for customers, you will provide timely and effective technical support via chat, addressing a wide range of IT-related queries and issues.Your ResponsibilitiesProvide technical support to customers via chat, addressing...
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IT Support Specialist
5 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeAbout UsTORCH Solutions is seeking a highly skilled IT Support Specialist - Customer Service to join our team in Cebu Central Visayas. As a key member of our customer-facing team, you will be responsible for delivering exceptional technical support to our customers via chat.Your Key ResponsibilitiesProvide technical support to customers via chat, addressing...
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Support Professionals
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeTORCH Solutions is looking for highly skilled Support Professionals to join our team. As a Support Professional, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through various communication channels.About the Role:Provide top-notch support and assistance to clients' customersWork in a dynamic and...
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Technical Support Representative
6 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeAt Asurion, we're committed to helping our customers stay connected with the technology they need. As a Technical Support Representative, you'll play a critical role in delivering exceptional customer service and resolving technical issues with devices and software.Key Responsibilities:Provide technical support to customers via phone, email, or chatResolve...
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Customer Support Agent
2 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timePremium Healthcare AccountWe are looking for highly skilled and dedicated individuals to join our team as Customer Support Agents.Our ideal candidate should possess a strong foundation in customer service, with excellent communication and interpersonal skills. Additionally, they should have a good understanding of MS Office and internet browsing.Key...
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Technical Support Specialist
3 days ago
Iloilo City, Western Visayas, Philippines Neksjob Philippines Full timeRole Overview: We are seeking a highly skilled Technical Support Specialist to join our team at Neksjob Philippines. As a Technical Support Specialist, you will be responsible for resolving technical issues, answering customer inquiries, and providing product information. This role requires excellent communication and problem-solving skills, as well as the...
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Customer Support Specialist
1 day ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeAt Gratitude Philippines, we are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. About the JobThe ideal candidate will have a strong background in customer service and excellent communication skills.Key ResponsibilitiesTo provide top-notch customer support via phone, email, or chat.To handle customer inquiries and...
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Full-Time Phone Support Agent
6 days ago
Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is hiring on-site call center agents in Iloilo City.About the CompanyWe are a reputable staffing agency dedicated to providing top-notch talent to our clients.Salary DetailsThe salary package includes incentives and night differential pay, making it a competitive offer in the industry.Job DescriptionThis is a full-time opportunity for...
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Technical Support Expert
7 days ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeWe are looking for a Technical Support Expert to join our team at XtendOps Philippines. In this role, you will be responsible for providing top-notch technical support to our customers. Your key responsibilities will include responding to customer inquiries, resolving technical issues, and maintaining accurate customer records.About the RoleThis is an...
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Customer Support Associate
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeWe are seeking a Customer Support Associate to join our team at TORCH Solutions. As a key member of our customer experience team, you will play a vital role in delivering exceptional support and assistance to our clients' customers through various communication channels.This is an exciting opportunity to work in a dynamic and stimulating call center...
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Frontline Support Representative
2 weeks ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
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Customer Support Specialist
2 days ago
Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full timeWe are TASQ Staffing Solutions, a staffing agency committed to providing top-notch talent to our clients. As a Customer Support Specialist with us, you will be responsible for engaging with customers via phone, email, and chat to understand and resolve their concerns.Job ResponsibilitiesProvide exceptional customer service by listening actively and...
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Iloilo Technical Support Specialist
3 days ago
Iloilo City, Western Visayas, Philippines TDCX Full timeAt TDCX, we're committed to delivering exceptional service to our partner brands. As a Technical Support Specialist, you'll play a critical role in helping us achieve this goal.The ideal candidate will have excellent communication skills and be able to provide prompt, reliable, and accurate information to customers while maintaining effective communications...
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Frontline Support Representative
4 weeks ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
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Frontline Support Representative
7 days ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
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Support Professional
3 days ago
Iloilo City, Western Visayas, Philippines Wear The Shield Full timeAs a valued member of our team at Wear The Shield, you will be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and delivering exceptional support across various channels. Your role demands superb communication skills, empathy, and a strong commitment to excellence.Job Overview:This position requires the ability to...
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Phone Support Expert
2 days ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeJob Title: CUSTOMER SERVICE REPRESENTATIVELocation: IloiloJob Type: Full-timeAbout Us:Manpower Core Group Inc. is a well-established recruitment agency dedicated to providing quality staffing solutions to various industries.Job Description:We are seeking a highly motivated Customer Service Representative to join our team. The ideal candidate will possess...
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Technical Support Representative
2 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeAbout the Role">This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and providing top-notch support to our clients.">Key Responsibilities">">Provide high-quality customer service through various communication channels such as phone, email, and chat.">Analyze and resolve customer complaints in a...
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Technical Support Representative
6 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeThe purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Key AccountabilitiesUndertake...
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Customer Support Associate
3 days ago
Iloilo City, Western Visayas, Philippines Wear The Shield Full timeOur team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients.Position Overview:As a Customer Support Associate, you will be at the forefront of our customer...